Telephone etiquette.

Phone skills for the Information Age / by: (Language materials, printed)

Telephone English :includes phrase bank, audio CD and role plays / by: (Language materials, printed)

Telephone and helpdesk skillsa guide to professional English / by: (Electronic resources)

Telephone in business.

English language

Popular Science, general.

Careers in Business and Mangagement.

Telephone etiquette.

Business communication.

Economics/Management Science.