消費者 - 心理方面

顧客滿意度測量手法 by: (Language materials, printed)

感覺行銷 by: (Language materials, printed)

全面品質服務 by: (Language materials, printed)

如何永遠贏得顧客 by: (Language materials, printed)

顧客滿意總動員 by: (Language materials, printed)

爆米花報告 : 用價值行銷打動女人的心. III by: (Language materials, printed)

吸引女性顧客的店 by: (Language materials, printed)

跨世紀台灣企業風暴 : 以「顧客服務」開創經營新局 by: (Language materials, printed)

消費者行為心理學 by: (Language materials, printed)

經營顧客心 by: (Language materials, printed)

女子兵法 : 觀念篇 by: (Language materials, printed)

市場反應模型 : 計量經濟學和時間序列分析法(第二版) by: (Language materials, printed)

消費者行為心理學 by: (Language materials, printed)

消費者行為大調查 = Shoppers in the wild : 中文版 by: (Projected and video material)

顧客也瘋狂！ : 革命性的全方位服務 by: (Language materials, printed)