Languages
Bitner, Mary Jo.
Overview
| Works: | 1 works in 2 publications in 1 languages | |
|---|---|---|
Titles
Services marketing :integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Zeithaml, Valarie A.
(Language materials, printed)
Services marketing :integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A.
(Language materials, printed)
Services marketing :integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Zeithaml, Valarie A.
(Language materials, printed)