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Case studies in service operations /
~
Colley, John L.
Case studies in service operations /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Case studies in service operations /John L. Colley, Jr.
Author:
Colley, John L.
Published:
Belmont, Calif. :Duxbury Press,1996.
Description:
xxiii, 567 p. :ill. ;25 cm.
Subject:
Service industriesManagement
ISBN:
0534511260 (acid-free, recycled paper) :
Case studies in service operations /
Colley, John L.
Case studies in service operations /
John L. Colley, Jr. - Belmont, Calif. :Duxbury Press,1996. - xxiii, 567 p. :ill. ;25 cm.
Includes bibliographical references.
ISBN: 0534511260 (acid-free, recycled paper) :NT$762
LCCN: 95025307 Subjects--Topical Terms:
200030
Service industries
--Management
LC Class. No.: HD9980.5 / .C647 1996
Dewey Class. No.: 658
Case studies in service operations /
LDR
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0534511260 (acid-free, recycled paper) :
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NT$762
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DLC
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DLC
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DLC
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HD9980.5
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.C647 1996
082
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658
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Colley, John L.
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200029
245
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Case studies in service operations /
$c
John L. Colley, Jr.
260
$a
Belmont, Calif. :
$c
1996.
$b
Duxbury Press,
300
$a
xxiii, 567 p. :
$b
ill. ;
$c
25 cm.
504
$a
Includes bibliographical references.
650
$a
Service industries
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Management
$x
Case studies.
$3
200030
650
$a
Customer services
$x
Management
$x
Case studies.
$3
200031
based on 0 review(s)
ALL
西方語文圖書區(四樓)
Items
2 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
320000115933
西方語文圖書區(四樓)
1圖書
一般圖書
HD9980.5 C698 1996
一般使用(Normal)
On shelf
0
320000307019
西方語文圖書區(四樓)
1圖書
一般圖書
HD9980.5 C698 1996 c.2
一般使用(Normal)
On shelf
0
2 records • Pages 1 •
1
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