Call center continuity planning /
Rowan, Jim.

 

  • Call center continuity planning /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Call center continuity planning /Jim Rowan and Sharon Rowan.
    Author: Rowan, Jim.
    other author: Rowan, Sharon.
    Published: Boca Raton :Auerbach,c1999.
    Description: xix, 421 p. ;30 cm. +1 computer laser optical disc (4 3/4 in.)
    Notes: Includes index.
    Subject: Call centersManagement.
    ISBN: 0849399823 :
Items
  • 2 records • Pages 1 •
 
320000140485 西方語文圖書區(四樓) 1圖書 一般圖書 HE8778 R877 1999 一般使用(Normal) On shelf 0 with 1 CD-ROM
300080015864 流通服務臺(二樓) 1圖書 書所附之電腦檔 CF HE8788 R877 Dk.1 1999 一般使用(Normal) [NT 15000143] 0
  • 2 records • Pages 1 •
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