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Service quality management in hospit...
~
Kandampully, Jay.
Service quality management in hospitality, tourism, and leisure /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service quality management in hospitality, tourism, and leisure /Jay Kandampully, Connie Mok, Beverley Sparks, editors.
other author:
Sparks, Beverley A.
Published:
New York :Haworth Hospitality Press,2001.
Description:
xvii, 339 p. :ill. ;22 cm.
Subject:
Hospitality industryManagement.
ISBN:
0789011417 (pbk. : alk. paper)
Service quality management in hospitality, tourism, and leisure /
Service quality management in hospitality, tourism, and leisure /
Jay Kandampully, Connie Mok, Beverley Sparks, editors. - New York :Haworth Hospitality Press,2001. - xvii, 339 p. :ill. ;22 cm.
Includes bibliographical references and index.
ISBN: 0789011417 (pbk. : alk. paper)
LCCN: 00027256 Subjects--Topical Terms:
221115
Hospitality industry
--Management.
LC Class. No.: TX911.3.M27 / S46 2001
Dewey Class. No.: 647.94/068/5
Service quality management in hospitality, tourism, and leisure /
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Service quality management in hospitality, tourism, and leisure /
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Jay Kandampully, Connie Mok, Beverley Sparks, editors.
260
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2001.
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Haworth Hospitality Press,
300
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xvii, 339 p. :
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ill. ;
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22 cm.
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Includes bibliographical references and index.
650
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Hospitality industry
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Management.
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221115
650
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Tourism
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Management.
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Sparks, Beverley A.
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Kandampully, Jay.
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Mok, Connie.
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221302
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西方語文圖書區(四樓)
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2 records • Pages 1 •
1
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320000174823
西方語文圖書區(四樓)
1圖書
一般圖書
TX911.3.M27 S491 2001
一般使用(Normal)
On shelf
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320000352718
西方語文圖書區(四樓)
1圖書
一般圖書
TX911.3.M27 S491 2001 c.2
一般使用(Normal)
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0
2 records • Pages 1 •
1
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