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Agents that care :Investigating the effects of orientation of emotion exhibited by an embodied computer agent.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Agents that care :
Reminder of title:	Investigating the effects of orientation of emotion exhibited by an embodied computer agent.
Author:	Brave, Scott Brenner.
Description:	132 p.
Notes:	Adviser: Clifford Nass.
Notes:	Source: Dissertation Abstracts International, Volume: 64-05, Section: B, page: 2437.
Contained By:	Dissertation Abstracts International64-05B.
Subject:	Psychology, Social.
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3090562
ISBN:	0496382845

Agents that care :Investigating the effects of orientation of emotion exhibited by an embodied computer agent.
Brave, Scott Brenner.

Agents that care :Investigating the effects of orientation of emotion exhibited by an embodied computer agent. [electronic resource] - 132 p.

Adviser: Clifford Nass.

Thesis (Ph.D.)--Stanford University, 2003.

Embodied computer agents are becoming an increasingly popular human-computer interaction technique. Often, these agents are programmed with the capacity for emotional expression. This dissertation investigates the psychological effect of emotion in agents upon users. In particular, two types of emotion were evaluated: self-oriented emotion and other-oriented, empathic emotion. Empathic emotion was found to lead to more positive ratings of the agent by users, consistent with the hypothesis that empathic emotion is inferred to reflect caring for the user. No such effect was found for the presence of self-oriented emotion.

ISBN: 0496382845Subjects--Topical Terms:

177541
Psychology, Social.

Agents that care :Investigating the effects of orientation of emotion exhibited by an embodied computer agent.
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245 1 0 $a Agents that care : $b Investigating the effects of orientation of emotion exhibited by an embodied computer agent. $h [electronic resource]
300 $a 132 p.
500 $a Adviser: Clifford Nass.
500 $a Source: Dissertation Abstracts International, Volume: 64-05, Section: B, page: 2437.
502 $a Thesis (Ph.D.)--Stanford University, 2003.
520 # $a Embodied computer agents are becoming an increasingly popular human-computer interaction technique. Often, these agents are programmed with the capacity for emotional expression. This dissertation investigates the psychological effect of emotion in agents upon users. In particular, two types of emotion were evaluated: self-oriented emotion and other-oriented, empathic emotion. Empathic emotion was found to lead to more positive ratings of the agent by users, consistent with the hypothesis that empathic emotion is inferred to reflect caring for the user. No such effect was found for the presence of self-oriented emotion.
520 # $a Experiment 1 compared an agent exhibiting both self-oriented and empathic emotion to an agent exhibiting self-oriented emotion only in a 2 (empathic emotion: absent vs. present) by 2 (gender dyad: male vs. female) between-subjects experiment (N = 48). Significant main effects demonstrated that the presence of empathic emotion increased users' ratings of the agent's likability, trustworthiness, and caring. In addition, caring was found to be a significant mediator of the effect of empathic emotion on both likability and trustworthiness.
520 # $a To ensure that the effects of empathic emotion were not due to emotion more generally, and to investigate the potential moderating effect of self-oriented emotion, Experiment 2 additionally investigated the effect of self-oriented emotion in a 2 (self-oriented emotion: absent vs. present) by 2 (empathic emotion: absent vs. present) by 2 (gender dyad: male vs. female) between-subjects experiment (N = 96). Empathic emotion was found to have a significant effect on the agent's likability, trustworthiness, and perceived caring, as well as on the user's felt support, independent of the presence of self-oriented emotion. The presence of self-oriented emotion was found to have no such effects. Implications for the design of embodied computer agents are discussed and directions for future research are suggested.
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