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Service innovation :organizational r...

Hull, Frank M.

Service innovation :organizational responses to technological opportunities & market imperatives /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Service innovation :editors, Joe Tidd, Frank M. Hull.
Reminder of title:	organizational responses to technological opportunities & market imperatives /
remainder title:	Organizational responses to technological opportunities & market imperatives
other author:	Hull, Frank M.
Published:	London :Imperial College Press,c2003.
Description:	xiv, 437 p. :ill. ;24 cm.
Series:	Series on technology management ;
Subject:	Customer servicesTechnological innovations.
ISBN:	1860943675 :

Service innovation :organizational responses to technological opportunities & market imperatives /
Service innovation :organizational responses to technological opportunities & market imperatives /Organizational responses to technological opportunities & market imperativeseditors, Joe Tidd, Frank M. Hull. - London :Imperial College Press,c2003. - xiv, 437 p. :ill. ;24 cm. - Series on technology management ;v. 9.

Includes bibliographical references (p. 391-427) and index.

ISBN: 1860943675 :NT1987Subjects--Topical Terms:

239000
Customer services
--Technological innovations.

LC Class. No.: HD9980.5 / .S473 2003

Service innovation :organizational responses to technological opportunities & market imperatives /
LDR:00714nam 2200181 450 001 168095
003 OCoLC
005 20061013121645.0
008 090528s2003 enka b 001 0 eng d
020 $a 1860943675 : $c NT1987
035 $a 00201077
040 $a UAT $c UAT $d CVU
050 0 0 $a HD9980.5 $b .S473 2003
245 0 0 $a Service innovation : $b organizational responses to technological opportunities & market imperatives / $c editors, Joe Tidd, Frank M. Hull.
246 3 0 $a Organizational responses to technological opportunities & market imperatives
260 $a London : $c c2003. $b Imperial College Press,
300 $a xiv, 437 p. : $b ill. ; $c 24 cm.
440 0 $a Series on technology management ; $v v. 9
504 $a Includes bibliographical references (p. 391-427) and index.
650 $a Customer services $x Technological innovations. $3 239000
650 $a Service industries $x Technological innovations. $3 239001
700 $a Hull, Frank M. $3 238998
700 $a Tidd, Joseph, $d 1960- $3 238999