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Service productivity management :imp...

Sherman, H. David.

Service productivity management :improving service performance using Data Envelopment Analysis (DEA) /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Service productivity management :H. David Sherman, Joe Zhu.
其他題名:	improving service performance using Data Envelopment Analysis (DEA) /
作者:	Sherman, H. David.
其他作者:	Zhu, Joe,
出版者:	New York :Springer,2006.
面頁冊數:	xxii, 328 p. :ill. ;25 cm. +1 CD-ROM (4 3/4 in.)
附註:	"Includes DEAFrontier software."
標題:	Service industriesLabor productivity.
ISBN:	0387332111

Service productivity management :improving service performance using Data Envelopment Analysis (DEA) /
Sherman, H. David.

Service productivity management :improving service performance using Data Envelopment Analysis (DEA) /H. David Sherman, Joe Zhu. - New York :Springer,2006. - xxii, 328 p. :ill. ;25 cm. +1 CD-ROM (4 3/4 in.)

"Includes DEAFrontier software."

Includes bibliographical references (p. [309]-318) and index.

ISBN: 0387332111

Standard No.: 9780387332116Subjects--Topical Terms:

243733
Service industries
--Labor productivity.

LC Class. No.: HD

Dewey Class. No.: 338

Service productivity management :improving service performance using Data Envelopment Analysis (DEA) /
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245 1 0 $a Service productivity management : $b improving service performance using Data Envelopment Analysis (DEA) / $c H. David Sherman, Joe Zhu.
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