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Love thy customer :creating delight,...

Brinkman, Rick.

Love thy customer :creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Love thy customer :Rick Brinkman and Rick Kirschner.
Reminder of title:	creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /
Author:	Brinkman, Rick.
other author:	Kirschner, Rick.
Published:	New York :McGraw-Hill,c2006.
Description:	ix, 133 p. ;24 cm.
Subject:	Customer relations.
ISBN:	0071448020 (hbk.) :

Love thy customer :creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /
Brinkman, Rick.

Love thy customer :creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /Rick Brinkman and Rick Kirschner. - New York :McGraw-Hill,c2006. - ix, 133 p. ;24 cm.

ISBN: 0071448020 (hbk.) :NT$562

LCCN: 2006296199

Nat. Bib. No.: GBA522981bnbSubjects--Topical Terms:

202164
Customer relations.

LC Class. No.: HF5415.5 / .B858 2006

Dewey Class. No.: 658.812

Love thy customer :creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /
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020 $a 0071448020 (hbk.) : $c NT$562
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082 0 4 $2 22 $a 658.812
100 $a Brinkman, Rick. $3 245652
245 1 0 $a Love thy customer : $b creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / $c Rick Brinkman and Rick Kirschner.
260 $a New York : $c c2006. $b McGraw-Hill,
300 $a ix, 133 p. ; $c 24 cm.
650 $a Customer relations. $3 202164
650 $a Customer services. $3 200368
700 $a Kirschner, Rick. $3 245651