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The winner's attitude :change how yo...

Gee, Jeff.

The winner's attitude :change how you deal with difficult people and get the best out of any situation /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The winner's attitude :Jeff and Val Gee.
其他題名:	change how you deal with difficult people and get the best out of any situation /
作者:	Gee, Jeff.
其他作者:	Gee, Val.
出版者:	New York :McGraw-Hill,c2006.
面頁冊數:	vi, 214 p. ;21 cm.
附註:	Includes index.
標題:	Customer services.
ISBN:	0071467645 (alk. paper : pbk.) :

The winner's attitude :change how you deal with difficult people and get the best out of any situation /
Gee, Jeff.

The winner's attitude :change how you deal with difficult people and get the best out of any situation /Jeff and Val Gee. - New York :McGraw-Hill,c2006. - vi, 214 p. ;21 cm.

Includes index.

Includes bibliographical references and index.

Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer.

ISBN: 0071467645 (alk. paper : pbk.) :NT$503

LCCN: 2005026804Subjects--Topical Terms:

200368
Customer services.

LC Class. No.: HF5415.5 / .G297 2006

Dewey Class. No.: 658.8/12

The winner's attitude :change how you deal with difficult people and get the best out of any situation /
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505 0 $a Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer.
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650 $a Customer relations. $3 202164
650 $a Interpersonal relations. $3 175687
700 $a Gee, Val. $3 245730