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The mind of the customer :how great ...

Hodge, Richard.

The mind of the customer :how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The mind of the customer :Richard Hodge and Lou Schachter.
Reminder of title:	how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /
Author:	Hodge, Richard.
other author:	Schachter, Lou.
Published:	New York :McGraw-Hill,c2006.
Description:	xxii, 242 p. :ill. ;24 cm.
Subject:	Selling.
ISBN:	0071470271 :

The mind of the customer :how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /
Hodge, Richard.

The mind of the customer :how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /Richard Hodge and Lou Schachter. - New York :McGraw-Hill,c2006. - xxii, 242 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0071470271 :NT$894

LCCN: 2006277531

Nat. Bib. No.: GBA643859bnbSubjects--Topical Terms:

231179
Selling.

LC Class. No.: HF5438.25 / .H688 2006

Dewey Class. No.: 658.81

The mind of the customer :how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /
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245 1 4 $a The mind of the customer : $b how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / $c Richard Hodge and Lou Schachter.
260 $a New York : $c c2006. $b McGraw-Hill,
300 $a xxii, 242 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Selling. $3 231179
650 $a Success in business. $3 200081
700 $a Schachter, Lou. $3 249978