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Delivering knock your socks off serv...

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Performance Associates, Inc.

Delivering knock your socks off service /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Delivering knock your socks off service /Performance Research Associates.
團體作者:	Performance Associates, Inc.
出版者:	New York :AMACOM, American Management Association,c2007.
面頁冊數:	viii, 199 p. :ill. ;23 cm.
附註:	Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service.
標題:	Customer services.
電子資源:	http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
ISBN:	9780814473658

Delivering knock your socks off service /
Performance Associates, Inc.

Delivering knock your socks off service /Performance Research Associates. - 4th ed. - New York :AMACOM, American Management Association,c2007. - viii, 199 p. :ill. ;23 cm.

Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service.

Includes bibliographical references (p. 194) and index.

ISBN: 9780814473658

LCCN: 2006018854Subjects--Topical Terms:

200368
Customer services.

LC Class. No.: HF5415.5 / .A53 2007

Dewey Class. No.: 658.8/12

Delivering knock your socks off service /
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245 1 0 $a Delivering knock your socks off service / $c Performance Research Associates.
250 $a 4th ed.
260 $a New York : $c c2007. $b AMACOM, American Management Association,
300 $a viii, 199 p. : $b ill. ; $c 23 cm.
500 $a Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service.
504 $a Includes bibliographical references (p. 194) and index.
650 $a Customer services. $3 200368
740 0 $a Performance Research Associates' Delivering knock your socks off service.
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0615/2006018854.html $z http://www.loc.gov/catdir/toc/ecip0615/2006018854.html

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