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Delivering knock your socks off serv...
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Performance Associates, Inc.
Delivering knock your socks off service /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Delivering knock your socks off service /Performance Research Associates.
Corporate Body:
Performance Associates, Inc.
Published:
New York :AMACOM, American Management Association,c2007.
Description:
viii, 199 p. :ill. ;23 cm.
Notes:
Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service.
Subject:
Customer services.
Online resource:
http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
ISBN:
9780814473658
Delivering knock your socks off service /
Performance Associates, Inc.
Delivering knock your socks off service /
Performance Research Associates. - 4th ed. - New York :AMACOM, American Management Association,c2007. - viii, 199 p. :ill. ;23 cm.
Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service.
Includes bibliographical references (p. 194) and index.
ISBN: 9780814473658
LCCN: 2006018854Subjects--Topical Terms:
200368
Customer services.
LC Class. No.: HF5415.5 / .A53 2007
Dewey Class. No.: 658.8/12
Delivering knock your socks off service /
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9780814473658
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Performance Associates, Inc.
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Delivering knock your socks off service /
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Performance Research Associates.
250
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4th ed.
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New York :
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c2007.
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AMACOM, American Management Association,
300
$a
viii, 199 p. :
$b
ill. ;
$c
23 cm.
500
$a
Title of 3rd edition: Performance Research Associates' Delivering knock your socks off service.
504
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Includes bibliographical references (p. 194) and index.
650
$a
Customer services.
$3
200368
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0
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Performance Research Associates' Delivering knock your socks off service.
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Table of contents only
$u
http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
$z
http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
based on 0 review(s)
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西方語文圖書區(四樓)
Items
1 records • Pages 1 •
1
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Attachments
320000437162
西方語文圖書區(四樓)
1圖書
一般圖書
HF5415.5 P438 2007
一般使用(Normal)
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0
1 records • Pages 1 •
1
Multimedia
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http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
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