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Simply better :winning and keeping c...

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Barwise, Patrick.

Simply better :winning and keeping customers by delivering what matters most /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Simply better :Patrick Barwise, Sean Meehan.
Reminder of title:	winning and keeping customers by delivering what matters most /
Author:	Barwise, Patrick.
other author:	Meehan, Sean.
Published:	Boston :Harvard Business School Press,c2004.
Description:	xiv, 216 p. :ill. ;25 cm.
Subject:	Consumer satisfactionEvaluation.
Online resource:	http://www.loc.gov/catdir/toc/ecip0411/2003025723.html
ISBN:	0875843980 :

Simply better :winning and keeping customers by delivering what matters most /
Barwise, Patrick.

Simply better :winning and keeping customers by delivering what matters most /Patrick Barwise, Sean Meehan. - Boston :Harvard Business School Press,c2004. - xiv, 216 p. :ill. ;25 cm.

Includes bibliographical references (p. 197-208) and index.

ISBN: 0875843980 :NT798

LCCN: 2003025723Subjects--Topical Terms:

258359
Consumer satisfaction
--Evaluation.

LC Class. No.: HF5415.335 / .B37 2004

Dewey Class. No.: 658.8/12

Simply better :winning and keeping customers by delivering what matters most /
LDR:00714cam 22001814a 450 001 177179
005 20050711113643.0
008 090528s2004 maua b 001 0 eng
010 $a 2003025723
020 $a 0875843980 : $c NT798
035 $a 00285259
042 $a pcc
050 0 0 $a HF5415.335 $b .B37 2004
082 0 0 $2 22 $a 658.8/12
100 $a Barwise, Patrick. $3 258358
245 1 0 $a Simply better : $b winning and keeping customers by delivering what matters most / $c Patrick Barwise, Sean Meehan.
260 $a Boston : $c c2004. $b Harvard Business School Press,
300 $a xiv, 216 p. : $b ill. ; $c 25 cm.
504 $a Includes bibliographical references (p. 197-208) and index.
650 $a Consumer satisfaction $x Evaluation. $3 258359
650 $a Marketing. $3 182957
700 $a Meehan, Sean. $3 258357
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip0411/2003025723.html $z http://www.loc.gov/catdir/toc/ecip0411/2003025723.html

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1 records • Pages 1 •
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320000261695

西方語文圖書區(四樓)

1圖書

一般圖書

HF5415.335 B296 2004

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1 records • Pages 1 •
1

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http://www.loc.gov/catdir/toc/ecip0411/2003025723.html

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