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Service Productivity Management :Improving Service Performance using Data Envelopment Analysis (DEA) /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Service Productivity Management :by H. David Sherman, Joe Zhu.
其他題名:	Improving Service Performance using Data Envelopment Analysis (DEA) /
作者:	Sherman, H. David.
其他作者:	Zhu, Joe.
出版者:	Boston, MA :Springer Science+Business Media, LLC,2006.
面頁冊數:	v.: digital
標題:	Economics
電子資源:	http://dx.doi.org/10.1007/0-387-33231-6
ISBN:	9780387332116 (paper)

Service Productivity Management :Improving Service Performance using Data Envelopment Analysis (DEA) /
Sherman, H. David.

Service Productivity Management :Improving Service Performance using Data Envelopment Analysis (DEA) /[electronic resource] :by H. David Sherman, Joe Zhu. - Boston, MA :Springer Science+Business Media, LLC,2006. - v.: digital

ISBN: 9780387332116 (paper)Subjects--Topical Terms:

187507
Economics

LC Class. No.: HD9980.5 / .S472 2006

Dewey Class. No.: 658.3/14

Service Productivity Management :Improving Service Performance using Data Envelopment Analysis (DEA) /
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