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Service is front stage :positioning ...

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Teboul, James, (1940-)

Service is front stage :positioning services for value advantage /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Service is front stage :James Teboul.
Reminder of title:	positioning services for value advantage /
Author:	Teboul, James,
Published:	Hampshire [England] ;Palgrave Macmillan,2006.
Description:	xi, 161 p. :ill. ;25 cm.
Series:	INSEAD business press
Subject:	Service industriesManagement.
Online resource:	http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html
ISBN:	9780230006607

Service is front stage :positioning services for value advantage /
Teboul, James,1940-

Service is front stage :positioning services for value advantage /James Teboul. - Hampshire [England] ;Palgrave Macmillan,2006. - xi, 161 p. :ill. ;25 cm. - INSEAD business press.

Includes bibliographical references and index.

ISBN: 9780230006607

LCCN: 2006045398Subjects--Topical Terms:

200007
Service industries
--Management.

LC Class. No.: HF5415.5 / T254 2006

Dewey Class. No.: 658.8/12

Service is front stage :positioning services for value advantage /
LDR:01168nam 2200241 a 450 001 181689
005 20080418153058.0
008 090528s2006 enka 001 0 eng
010 $a 2006045398
020 $a 9780230006607
020 $a 0230006604 : $c NT$1392
035 $a 00321402
040 $a DLC $c DLC $d DLC
042 $a pcc
050 4 $a HF5415.5 $b T254 2006
082 0 0 $2 22 $a 658.8/12
100 $a Teboul, James, $d 1940- $3 266317
245 1 0 $a Service is front stage : $b positioning services for value advantage / $c James Teboul.
260 $a Hampshire [England] ; $a New York : $c 2006. $b Palgrave Macmillan,
300 $a xi, 161 p. : $b ill. ; $c 25 cm.
440 0 $a INSEAD business press
504 $a Includes bibliographical references and index.
650 $a Service industries $x Management. $3 200007
650 $a Total quality management. $3 181903
650 $a Customer services $x Management. $3 221325
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html $z http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html $z http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html $z http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html

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Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

320000460818

西方語文圖書區(四樓)

1圖書

一般圖書

HF5415.5 T254 2006

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Multimedia file
http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html
http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html
http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html

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