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Service Chain Management :Technology...

Dorne, Raphael.

Service Chain Management :Technology Innovation for the Service Business /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Service Chain Management :by Raphael Dorne ; edited by Christos Voudouris, David Lesaint, Gilbert Owusu.
其他題名:	Technology Innovation for the Service Business /
作者:	Dorne, Raphael.
其他作者:	Owusu, Gilbert.
出版者:	Berlin, Heidelberg :Springer-Verlag,2008.
面頁冊數:	xviii, 308 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Customer servicesManagement.
電子資源:	http://dx.doi.org/10.1007/978-3-540-75504-3
ISBN:	9783540755036 (paper)

Service Chain Management :Technology Innovation for the Service Business /
Dorne, Raphael.

Service Chain Management :Technology Innovation for the Service Business /[electronic resource] :by Raphael Dorne ; edited by Christos Voudouris, David Lesaint, Gilbert Owusu. - Berlin, Heidelberg :Springer-Verlag,2008. - xviii, 308 p. :ill., digital ;24 cm.

ISBN: 9783540755036 (paper)Subjects--Topical Terms:

221325
Customer services
--Management.

LC Class. No.: HF5415.5 / .D68 2008

Dewey Class. No.: 658.812

Service Chain Management :Technology Innovation for the Service Business /
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