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Delivering knock your socks off service

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Delivering knock your socks off service

Record Type:	Electronic resources : Monograph/item
Title/Author:	Delivering knock your socks off servicePerformance Research Associates.
Published:	New York :AMACOM,c2007.
Description:	viii, 199 p. :ill. ;23 cm.
Notes:	Title from e-book title screen (viewed February 27, 2008).
Subject:	Customer services.
Online resource:	Connect to MyiLibrary resource
ISBN:	9786611128586

Delivering knock your socks off service
Delivering knock your socks off service[electronic resource] /Performance Research Associates. - 4th ed. - New York :AMACOM,c2007. - viii, 199 p. :ill. ;23 cm.

Title from e-book title screen (viewed February 27, 2008).

Includes bibliographical references (p. 194) and index.

Electronic reproduction.
UK :
MyiLibrary,
2008

Access may be limited to MIL affiliated libraries.

ISBN: 9786611128586Subjects--Topical Terms:

200368
Customer services.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HF5415.5 / .A53 2007eb

Dewey Class. No.: 658.8/12

Delivering knock your socks off service
LDR:01054nmm _22002653a_450 001 194310
003 OCoLC
005 20070723000000.0
006 m d
007 cr zn |
008 090528s2007 nyua sb 001 0 eng d
020 $a 9786611128586
020 $z 0814430015 (electronic bk.)
020 $z 0814473652 (Paper)
035 $a 00348872
040 $a UK-RwCLS $c UK-RwCLS
050 1 4 $a HF5415.5 $b .A53 2007eb
082 0 4 $2 22 $a 658.8/12
245 0 0 $a Delivering knock your socks off service $c Performance Research Associates. $h [electronic resource] /
250 $a 4th ed.
260 # $a New York : $c c2007. $b AMACOM,
300 $a viii, 199 p. : $b ill. ; $c 23 cm.
500 $a Title from e-book title screen (viewed February 27, 2008).
504 $a Includes bibliographical references (p. 194) and index.
533 $a Electronic reproduction. $b UK : $c MyiLibrary, $d 2008 $n Access may be limited to MIL affiliated libraries. $n Available via World Wide Web.
650 # 0 $a Customer services. $3 200368
655 # 0 $a Electronic books. $2 local. $3 214472
710 0 # $a MyiLibrary. $3 286823
730 0 # $a Performance Research Associates' Delivering knock your socks off service. $3 296300
856 4 # $u http://libsw.nuk.edu.tw:81/login?url=http://www.myilibrary.com?id=112858 $z Connect to MyiLibrary resource

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1 records • Pages 1 •
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Inventory Number

No. of reservations

000000018569

電子館藏

1圖書

電子書

EB HF5415.5 M995 2007

一般使用(Normal)

On shelf

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1 records • Pages 1 •
1

Multimedia

Multimedia file
http://libsw.nuk.edu.tw:81/login?url=http://www.myilibrary.com?id=112858

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