國立高雄大學圖資館 |

Language: English

圖資館首頁

Login

Back

Switch To: Labeled | MARC Mode | ISBD

Customer satisfaction measurement fo...

~

Hill, Nigel, (1952-)

Customer satisfaction measurement for ISO 9000:2000

Record Type:	Electronic resources : Monograph/item
Title/Author:	Customer satisfaction measurement for ISO 9000:2000Nigel Hill, Bill Self, Greg Roche.
Author:	Hill, Nigel,
other author:	Self, Bill.
Published:	Oxford :Butterworth-Heinemann,2001.
Description:	xii, 148 p. :ill.
Notes:	Includes index.
Subject:	Consumer satisfactionEvaluation.
Online resource:	An electronic book accessible through the World Wide Web; click to view

Customer satisfaction measurement for ISO 9000:2000
Hill, Nigel,1952-

Customer satisfaction measurement for ISO 9000:2000[electronic resource] /Nigel Hill, Bill Self, Greg Roche. - Oxford :Butterworth-Heinemann,2001. - xii, 148 p. :ill.

Includes index.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.

Available via World Wide Web.Subjects--Topical Terms:

258359
Consumer satisfaction
--Evaluation.Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HF5415.335 / .H55 2002eb

Dewey Class. No.: 658.8343

Customer satisfaction measurement for ISO 9000:2000
LDR:00940nmm a2200229Ia 4500 001 218635
003 CaPaEBR
006 m u
007 cr cn|||||||||
008 091014s2002 enka s 001 0 eng d
020 $z 9780750655132
020 $z 0750655135
020 $a 9780080503554
035 $a ebr10188619
040 $a CaPaEBR $c CaPaEBR
050 1 4 $a HF5415.335 $b .H55 2002eb
082 0 # $a 658.8343
100 1 $a Hill, Nigel, $d 1952- $3 349712
245 1 0 $a Customer satisfaction measurement for ISO 9000:2000 $h [electronic resource] / $c Nigel Hill, Bill Self, Greg Roche.
260 # $a Oxford : $c 2001. $b Butterworth-Heinemann,
300 $a xii, 148 p. : $b ill.
500 $a Includes index.
533 $a Electronic reproduction. $b Palo Alto, Calif. : $c ebrary, $d 2009. $n Available via World Wide Web. $n Access may be limited to ebrary affiliated libraries.
650 # 0 $a Consumer satisfaction $x Evaluation. $3 258359
650 # 0 $a ISO 9000 Series Standards. $3 199453
650 # 0 $a Marketing research. $3 200345
650 # 0 $a Consumers $x Research. $3 275099
655 # 7 $a Electronic books. $2 local. $3 214472
700 1 # $a Self, Bill. $3 349710
700 1 # $a Roche, Greg. $3 349711
710 2 # $a ebrary, Inc. $3 303299
856 4 0 $u http://libsw.nuk.edu.tw:81/login?url=http://site.ebrary.com/lib/nukslib/Doc?id=10188619 $z An electronic book accessible through the World Wide Web; click to view

based on 0 review(s)

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

000000031563

電子館藏

1圖書

電子書

EB HF5415.335 H645 2002

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Multimedia file
http://libsw.nuk.edu.tw:81/login?url=http://site.ebrary.com/lib/nukslib/Doc?id=10188619

Reviews

Add a review and share your thoughts with other readers

Export

pickup library

Change password

Login