| Record Type: |
Language materials, printed
: Monograph/item
|
| Title/Author: |
Quality & performance excellence :James R. Evans. |
| Reminder of title: |
management, organization, and strategy / |
| remainder title: |
Quality and performance excellence |
| Author: |
Evans, James R. |
| other author: |
Evans, James R. |
| Published: |
Australia :Thomson South-Western,c2008. |
| Description: |
x, 502 p. :ill. ;24 cm. |
| Notes: |
Rev. ed. of: Total quality : management, organization and strategy. 4th ed. |
| Subject: |
Total quality management. |
| Online resource: |
http://www.loc.gov/catdir/toc/fy0709/2006940761.html |
| ISBN: |
9780324381320 (pbk.) : |