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Clued inhow to keep customers coming...

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Carbone, Lewis P.

Clued inhow to keep customers coming back again and again /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Clued inLewis P. Carbone.
Reminder of title:	how to keep customers coming back again and again /
Author:	Carbone, Lewis P.
Published:	Upper Saddle River, NJ :FT Prentice Hall,c2004.
Description:	xxviii, 272 p. :ill. ;24 cm.
Notes:	Title from e-book title screen (viewed October 6, 2007).
Subject:	Customer servicesEvaluation.
Online resource:	Connect to MyiLibrary resource
ISBN:	9786610755653

Clued inhow to keep customers coming back again and again /
Carbone, Lewis P.

Clued inhow to keep customers coming back again and again /[electronic resource] :Lewis P. Carbone. - Upper Saddle River, NJ :FT Prentice Hall,c2004. - xxviii, 272 p. :ill. ;24 cm.

Title from e-book title screen (viewed October 6, 2007).

Includes bibliographical references and index.

Electronic reproduction.
UK :
MyiLibrary,
2007

Available via World Wide Web.

ISBN: 9786610755653

Source: 075565MIL

LCCN: 2004302772Subjects--Topical Terms:

364838
Customer services
--Evaluation.Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HF5415.5 / .C367 2004eb

Dewey Class. No.: 658.812

Clued inhow to keep customers coming back again and again /
LDR:01082nmm 22002653a 4500 001 226369
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006 m d
007 cr zn |
008 100111s2004 njua sb 001 0 eng d
010 $a 2004302772
020 $a 9786610755653
020 $z 0131015508 (Cloth)
020 $z 0132044722 (electronic bk.)
035 $a cis5869739
037 $a 075565 $b MIL
040 $a UK-RwCLS $c UK-RwCLS
050 1 4 $a HF5415.5 $b .C367 2004eb
082 0 4 $a 658.812 $2 22
100 1 $a Carbone, Lewis P. $3 364837
245 1 0 $a Clued in $h [electronic resource] : $b how to keep customers coming back again and again / $c Lewis P. Carbone.
260 # $a Upper Saddle River, NJ : $c c2004. $b FT Prentice Hall,
300 $a xxviii, 272 p. : $b ill. ; $c 24 cm.
500 $a Title from e-book title screen (viewed October 6, 2007).
504 $a Includes bibliographical references and index.
533 $a Electronic reproduction. $b UK : $c MyiLibrary, $d 2007 $n Available via World Wide Web. $n Access may be limited to MIL affiliated libraries.
650 # 0 $a Customer services $x Evaluation. $3 364838
650 # 0 $a Customer services $x Quality control. $3 304183
650 # 0 $a Consumer behavior $x Psychological aspects. $3 364682
650 # 0 $a Organizational effectiveness $x Management. $3 364839
655 # 7 $a Electronic books. $2 local. $3 214472
710 2 # $a MyiLibrary. $3 286823
856 4 # $z Connect to MyiLibrary resource $u http://libsw.nuk.edu.tw:81/login?url=http://www.myilibrary.com?id=75565

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Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

000000033946

電子館藏

1圖書

電子書

EB HF5415.5 C264 2004

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Multimedia file
http://libsw.nuk.edu.tw:81/login?url=http://www.myilibrary.com?id=75565

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