| 紀錄類型: |
書目-電子資源
: Monograph/item
|
| 正題名/作者: |
Award-winning customer serviceRen�ee Evenson. |
| 其他題名: |
101 ways to guarantee great performance / |
| 作者: |
Evenson, Ren�ee, |
| 出版者: |
New York :AMACOM,c2007. |
| 面頁冊數: |
xvii, 232 p. ;23 cm. |
| 附註: |
Title from e-book title screen (viewed February 27, 2008). |
| 標題: |
Customer services. |
| 電子資源: |
Connect to MyiLibrary resource |
| ISBN: |
9786611128838 |