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Service management :operations, stra...
~
Fitzsimmons, James A.
Service management :operations, strategy, information technology /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service management :James A. Fitzsimmons, Mona J. Fitzsimmons.
Reminder of title:
operations, strategy, information technology /
Author:
Fitzsimmons, James A.
other author:
Fitzsimmons, Mona J.
Published:
Boston :McGraw-Hill/Irwin,c2008.
Description:
xvii, 537 p. :ill. ;29 cm. +1 CD-ROM (4 3/4 in.)
Subject:
Service industriesManagement.
Online resource:
http://www.loc.gov/catdir/toc/ecip0724/2007032467.html
ISBN:
9780073377834 (alk. paper) :
Service management :operations, strategy, information technology /
Fitzsimmons, James A.
Service management :
operations, strategy, information technology /James A. Fitzsimmons, Mona J. Fitzsimmons. - 6th ed. - Boston :McGraw-Hill/Irwin,c2008. - xvii, 537 p. :ill. ;29 cm. +1 CD-ROM (4 3/4 in.)
Includes bibliographical references and indexes.
ISBN: 9780073377834 (alk. paper) :NT
LCCN: 2007032467Subjects--Topical Terms:
200007
Service industries
--Management.
LC Class. No.: HD9980.5 / F562 2008
Dewey Class. No.: 658
Service management :operations, strategy, information technology /
LDR
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9780073377834 (alk. paper) :
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NT
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007337783X (alk. paper)
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9780073345000 (CD-ROM)
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0073345008 (CD-ROM)
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(OCoLC)ocn164802650
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(OCoLC)164802650
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2007032467
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Fitzsimmons, James A.
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207866
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Service management :
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operations, strategy, information technology /
$c
James A. Fitzsimmons, Mona J. Fitzsimmons.
250
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6th ed.
260
$a
Boston :
$b
McGraw-Hill/Irwin,
$c
c2008.
300
$a
xvii, 537 p. :
$b
ill. ;
$c
29 cm. +
$e
1 CD-ROM (4 3/4 in.)
504
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Includes bibliographical references and indexes.
650
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Service industries
$x
Management.
$3
200007
700
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Fitzsimmons, Mona J.
$3
207867
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$3
Table of contents only
$u
http://www.loc.gov/catdir/toc/ecip0724/2007032467.html
based on 0 review(s)
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西方語文圖書區(四樓)
流通服務臺(二樓)
Items
2 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
320000531840
西方語文圖書區(四樓)
1圖書
一般圖書
HD9980.5 F562 2008
一般使用(Normal)
On shelf
0
1 CD-ROM
300080136124
流通服務臺(二樓)
1圖書
書所附之電腦檔
CF HD9980.5 F562 Dk.1 2008
一般使用(Normal)
On shelf
0
2 records • Pages 1 •
1
Multimedia
Multimedia file
http://www.loc.gov/catdir/toc/ecip0724/2007032467.html
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