國立高雄大學圖資館 |

Language: English

Back

Competing in a service economy :how ...

Gustafsson, Anders.

Competing in a service economy :how to create a competitive advantage through service development and innovation /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Competing in a service economy :Anders Gustafsson, Michael D. Johnson.
Reminder of title:	how to create a competitive advantage through service development and innovation /
Author:	Gustafsson, Anders.
other author:	Johnson, Michael D.
Published:	San Francisco, CA :Jossey-Bass,c2003.
Description:	xv, 190 p. :ill. ;23 cm.
Subject:	Strategic planning.
ISBN:	9780470448212 (pbk.) :

Competing in a service economy :how to create a competitive advantage through service development and innovation /
Gustafsson, Anders.

Competing in a service economy :how to create a competitive advantage through service development and innovation /Anders Gustafsson, Michael D. Johnson. - 1st ed. - San Francisco, CA :Jossey-Bass,c2003. - xv, 190 p. :ill. ;23 cm.

Includes bibliographical references (p. 173-181) and index.

ISBN: 9780470448212 (pbk.) :NTSubjects--Topical Terms:

191522
Strategic planning.

LC Class. No.: HD30.28 / G982 2003

Dewey Class. No.: 658.4012

Competing in a service economy :how to create a competitive advantage through service development and innovation /
LDR:00721nam 2200193 a 4500 001 239164
005 20100325100234.0
008 100331s2003 caua 001 0 eng d
020 $a 9780470448212 (pbk.) : $c NT $1 008
020 $a 0470448210 (pbk.)
035 $a (OCoLC)244768466
035 $a ocn244768466
040 $a BTCTA $c BTCTA $d CDX $d RCS $d YDXCP
050 4 $a HD30.28 $b G982 2003
082 0 4 $a 658.4012
100 1 $a Gustafsson, Anders. $3 382978
245 1 0 $a Competing in a service economy : $b how to create a competitive advantage through service development and innovation / $c Anders Gustafsson, Michael D. Johnson.
250 $a 1st ed.
260 $a San Francisco, CA : $b Jossey-Bass, $c c2003.
300 $a xv, 190 p. : $b ill. ; $c 23 cm.
504 $a Includes bibliographical references (p. 173-181) and index.
650 0 $a Strategic planning. $3 191522
650 0 $a Service industries $x Management. $3 200007
700 1 $a Johnson, Michael D. $3 382979