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Managing to improve public services /

Hartley, Jean, (1953-)

Managing to improve public services /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Managing to improve public services /edited by Jean Hartley ... [et al.].
other author:	Hartley, Jean,
Published:	Cambridge, UK ;Cambridge University Press,2008.
Description:	xvi, 298 p. :ill. ;26 cm.
Subject:	Public administrationManagement.
Online resource:	http://www.loc.gov/catdir/toc/ecip0822/2008026926.html
ISBN:	0521866413

Managing to improve public services /
Managing to improve public services /edited by Jean Hartley ... [et al.]. - Cambridge, UK ;Cambridge University Press,2008. - xvi, 298 p. :ill. ;26 cm.

Includes bibliographical references and index.

The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration/ Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].

ISBN: 0521866413

LCCN: 2008026926Subjects--Topical Terms:

383100
Public administration
--Management.

LC Class. No.: JF1351 / M266 2008

Dewey Class. No.: 351

Managing to improve public services /
LDR:02177nam 2200241 a 4500 001 239229
005 20100325173736.0
008 100331s2008 enka 001 0 eng
010 $a 2008026926
020 $a 0521866413
020 $a 0521708273 (pbk.)
020 $a 9780521708272 (pbk)
020 $a 9780521866415 : $c NT $3 462
035 $a (OCoLC)231580975
035 $a 2008026926
040 $a DLC $c DLC $d BTCTA $d BAKER $d YDXCP $d BWKUK $d BWK $d CDX $d BWX $d DLC
050 4 $a JF1351 $b M266 2008
082 0 0 $a 351 $2 22
245 0 0 $a Managing to improve public services / $c edited by Jean Hartley ... [et al.].
260 $a Cambridge, UK ; $a New York : $b Cambridge University Press, $c 2008.
300 $a xvi, 298 p. : $b ill. ; $c 26 cm.
504 $a Includes bibliographical references and index.
505 0 $a The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration/ Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].
650 0 $a Public administration $x Management. $3 383100
650 0 $a Public administration $x Management $x Evaluation. $3 383099
700 1 $a Hartley, Jean, $d 1953- $3 383098
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0822/2008026926.html