| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
How you do-- what you do :by Bob Livingston. |
| Reminder of title: |
create service excellence that wins clients for life |
| Author: |
Livingston, Bob, |
| Published: |
New York :McGraw-Hill,c2008. |
| Description: |
xi, 296 p. :ill. |
| Subject: |
Customer services. |
| Online resource: |
Click for full text (McGrawHill) |
| ISBN: |
9780071592789 (alk. paper) |