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Managing facilities

Jones, Christine, (MIMgt. MHCIMA.)

Managing facilities

Record Type:	Electronic resources : Monograph/item
Title/Author:	Managing facilitiesChristine Jones and Valerie Jowett.
Author:	Jones, Christine,
other author:	Jowett, Valerie.
Published:	Oxford [England] ;Butterworth-Heinemann,1998.
Description:	266 p. :ill. ;20 cm.
Notes:	"Published in association with Caterer & hotelkeeper"-- Cover p. [1].
Series:	Hospitality managers' pocket books
Subject:	Hotel management.
Online resource:	An electronic book accessible through the World Wide Web; click for information
Online resource:	http://www.loc.gov/catdir/description/els033/98111564.html
Online resource:	http://www.loc.gov/catdir/toc/els032/98111564.html
ISBN:	9780750631358

Managing facilities
Jones, Christine,MIMgt. MHCIMA.

Managing facilities[electronic resource] /Christine Jones and Valerie Jowett. - Oxford [England] ;Butterworth-Heinemann,1998. - 266 p. :ill. ;20 cm. - Hospitality managers' pocket books.

"Published in association with Caterer & hotelkeeper"-- Cover p. [1].

Includes bibliographical references and index.

The concept and scope of facilities management; The strategic planning role; The physical assets; The provision and specification of facilities services; Designing the facilities services operation delivery system; Investing in staff; Monitoring and controlling service provision; Gaining competitive advantage; Index.

Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples, Jowett and Jones show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is: the only UK book to reflect modern facilities management practices in hospitality full of practical examples a reference source and introduction in one format Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management. Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan University and has taught Accommodation Management, and now Facilities Management, for over 25 years. In her earlier career she worked for British Transport hotels and then in Domestic Services Management in the N.H.S. She has taught in the USA and India and now manages a series of developmental initiatives which centre around NVQs, mentoring and careers development learning. Christine Jones BA MIMgt MHCIMA is the Head of School of Business and Professional Studies at Burton Upon Trent College. She has a wide range of occupational and research experience in the hospitality industry and has held teaching posts in a number of Further and Higher Educational establishments. The only UK book to reflect modern facilities management practices in hospitality Practical examples throughout Reference source & introduction in one format.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2009.

Mode of access: World Wide Web.

ISBN: 9780750631358

Source: 93163:93162Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

199460
Hotel management.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: TX911.3.M27 / J64 1998

Dewey Class. No.: 647.94/068

Managing facilities
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020 $a 075063135X
035 $a (OCoLC)474930997
035 $a ocn474930997
037 $a 93163:93162 $b Elsevier Science & Technology $n http://www.sciencedirect.com
040 $a OPELS $b eng $c OPELS
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050 1 4 $a TX911.3.M27 $b J64 1998
082 0 4 $a 647.94/068 $2 22
100 1 $a Jones, Christine, $c MIMgt. MHCIMA. $3 454864
245 1 0 $a Managing facilities $h [electronic resource] / $c Christine Jones and Valerie Jowett.
260 $a Oxford [England] ; $a Boston : $b Butterworth-Heinemann, $c 1998.
300 $a 266 p. : $b ill. ; $c 20 cm.
440 0 $a Hospitality managers' pocket books
500 $a "Published in association with Caterer & hotelkeeper"-- Cover p. [1].
504 $a Includes bibliographical references and index.
505 0 $a The concept and scope of facilities management; The strategic planning role; The physical assets; The provision and specification of facilities services; Designing the facilities services operation delivery system; Investing in staff; Monitoring and controlling service provision; Gaining competitive advantage; Index.
520 $a Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples, Jowett and Jones show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is: the only UK book to reflect modern facilities management practices in hospitality full of practical examples a reference source and introduction in one format Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management. Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan University and has taught Accommodation Management, and now Facilities Management, for over 25 years. In her earlier career she worked for British Transport hotels and then in Domestic Services Management in the N.H.S. She has taught in the USA and India and now manages a series of developmental initiatives which centre around NVQs, mentoring and careers development learning. Christine Jones BA MIMgt MHCIMA is the Head of School of Business and Professional Studies at Burton Upon Trent College. She has a wide range of occupational and research experience in the hospitality industry and has held teaching posts in a number of Further and Higher Educational establishments. The only UK book to reflect modern facilities management practices in hospitality Practical examples throughout Reference source & introduction in one format.
533 $a Electronic reproduction. $b Amsterdam : $c Elsevier Science & Technology, $d 2009. $n Mode of access: World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Dec. 3, 2009). $n Access may be restricted to users at subscribing institutions.
650 0 $a Hotel management. $3 199460
650 0 $a Facility management. $3 191521
650 0 $a Hospitality industry $x Management. $3 221115
650 1 7 $a Gastvrijheid. $2 gtt $3 454866
650 1 7 $a Dienstverlening. $2 gtt $3 454867
655 7 $a Electronic books. $2 local. $3 214472
700 1 $a Jowett, Valerie. $3 454865
710 2 $a ScienceDirect (Online service) $3 307425
730 0 $a Caterer & hotelkeeper. $3 454168
776 1 $c Original $z 075063135X $z 9780750631358 $w (DLC) 98111564 $w (OCoLC)38308472
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780750631358 $z An electronic book accessible through the World Wide Web; click for information
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/description/els033/98111564.html
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/els032/98111564.html
994 $a C0 $b TEF

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