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Metrics 2.0creating scorecards for h...

Huwe, Ruth A.

Metrics 2.0creating scorecards for high-performance teams and organizations /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Metrics 2.0Ruth A. Huwe.
Reminder of title:	creating scorecards for high-performance teams and organizations /
remainder title:	Metrics two-point-oh
Author:	Huwe, Ruth A.
Published:	Santa Barbara, Calif. :Praeger,c2010.
Description:	xi, 349 p. :ill. (some col.) ;25 cm.
Subject:	Benchmarking (Management)
Online resource:	An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.
ISBN:	0313384576 (e-book)

Metrics 2.0creating scorecards for high-performance teams and organizations /
Huwe, Ruth A.

Metrics 2.0creating scorecards for high-performance teams and organizations /[electronic resource] :Metrics two-point-ohRuth A. Huwe. - Santa Barbara, Calif. :Praeger,c2010. - xi, 349 p. :ill. (some col.) ;25 cm.

Includes bibliographical references and index.

Introduction to metrics -- Introduction to scorecards -- Systems theory: the foundation for contemporary metric systems -- The measurement of productivity, quality, and other scorecard variables -- Metrics for individuals: performance appraisal -- First-level team scorecards -- Departmental scorecards -- Organization scorecards -- Scale construction -- Customer surveys -- Measurement issues -- Statistics primer -- Engagement: getting from metrics to action -- Metrics as feedback -- Metrics and motivation -- Putting it all together -- Special topics -- Collection of indicators and metrics.

ISBN: 0313384576 (e-book)

LCCN: 2010000810Subjects--Topical Terms:

221069
Benchmarking (Management)

LC Class. No.: HD58.9 / .H89 2010

Dewey Class. No.: 658.4/013

Metrics 2.0creating scorecards for high-performance teams and organizations /
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005 19991001184637.0
008 101104s2010 caua sb 001 0 eng
010 $a 2010000810
020 $a 0313384576 (e-book)
020 $a 9780313384578 (e-book)
020 $a 0313384568 (alk. paper)
020 $a 9780313384561 (alk. paper)
035 $a (OCoLC)ocn501180401
035 $a ABC0313384576
040 $a DLC $c DLC $d YDX $d YDXCP $d BWX $d CDX $d DLC
050 0 0 $a HD58.9 $b .H89 2010
082 0 0 $a 658.4/013 $2 22
100 1 $a Huwe, Ruth A. $3 471344
245 1 0 $a Metrics 2.0 $h [electronic resource] : $b creating scorecards for high-performance teams and organizations / $c Ruth A. Huwe.
246 3 $a Metrics two-point-oh
260 $a Santa Barbara, Calif. : $b Praeger, $c c2010.
300 $a xi, 349 p. : $b ill. (some col.) ; $c 25 cm.
504 $a Includes bibliographical references and index.
505 0 $a Introduction to metrics -- Introduction to scorecards -- Systems theory: the foundation for contemporary metric systems -- The measurement of productivity, quality, and other scorecard variables -- Metrics for individuals: performance appraisal -- First-level team scorecards -- Departmental scorecards -- Organization scorecards -- Scale construction -- Customer surveys -- Measurement issues -- Statistics primer -- Engagement: getting from metrics to action -- Metrics as feedback -- Metrics and motivation -- Putting it all together -- Special topics -- Collection of indicators and metrics.
650 0 $a Benchmarking (Management) $3 221069
650 0 $a Organizational effectiveness $x Measurement. $3 215260
650 0 $a Performance $x Measurement. $3 215261
650 0 $a Total quality management. $3 181903
776 1 $c Original $z 0313384568
856 4 0 $3 Bibliographic record display $u http://ebooks.abc-clio.com/?isbn=9780313384578 $z An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.