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Offshoring and working conditions in remote work

Record Type:	Electronic resources : Monograph/item
Title/Author:	Offshoring and working conditions in remote workedited by Jon C. Messenger and Naj Ghosheh.
other author:	Messenger, Jon C.
Published:	Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan;2010.
Description:	xxi, 282 p. :ill.
Subject:	Offshore outsourcing.
Online resource:	access to fulltext (Palgrave)
ISBN:	9780230289888

Offshoring and working conditions in remote work
Offshoring and working conditions in remote work[electronic resource] /edited by Jon C. Messenger and Naj Ghosheh. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan;2010. - xxi, 282 p. :ill.

Includes bibliographical references and index.

Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.

As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on?how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.

Electronic reproduction.
Basingstoke, England :
Palgrave Macmillan,
2010.

Mode of access:World Wide Web.

ISBN: 9780230289888Subjects--Topical Terms:

249973
Offshore outsourcing.
Index Terms--Genre/Form:

478127
pub OIT

LC Class. No.: HD2365 / .O34 2010

Dewey Class. No.: 331.2

Offshoring and working conditions in remote work
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245 0 0 $a Offshoring and working conditions in remote work $h [electronic resource] / $c edited by Jon C. Messenger and Naj Ghosheh.
260 $a Houndmills, Basingstoke, Hampshire ; $a New York : $a [Geneva] : $b Palgrave Macmillan; $c 2010. $b International Labour Organization,
300 $a xxi, 282 p. : $b ill.
504 $a Includes bibliographical references and index.
505 0 $a Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices.
520 $a As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on?how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.
533 $a Electronic reproduction. $b Basingstoke, England : $c Palgrave Macmillan, $d 2010. $n Mode of access:World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Sep. 27, 2010). $n Access may be restricted to users at subscribing institutions.
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650 0 $a Work environment $v Congresses. $3 478088
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650 1 7 $a Argentine $2 tbit $3 478119
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650 1 7 $a condiciones de trabajo $2 toit $3 478124
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650 1 7 $a Filipinas $2 toit $3 478126
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700 1 $a Messenger, Jon C. $q (Jon Carleton), $d 1960- $3 478107
700 1 $a Ghosheh, Naj. $3 478108
710 2 $a Palgrave Connect (Online service) $3 459825
776 0 8 $i Print version: $t Offshoring and working conditions in remote work. $d Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan ; [Geneva] : International Labour Organization, 2010 $z 9780230248861 $w (DLC) 2009048517 $w (OCoLC)468976121
856 4 0 $3 Palgrave Connect $u https://link.springer.com/book/10.1057/9780230289888 $z access to fulltext (Palgrave)