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知識管理系統應用於手機產品設計之研究- 以C公司為例 = Adoptio...
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國立高雄大學國際高階經營管理碩士在職專班(IEMBA)
知識管理系統應用於手機產品設計之研究- 以C公司為例 = Adoption of Knowledge Management System for Cellu-lar Phone Product Design-A Case Study of C Company
Record Type:
Language materials, printed : monographic
Paralel Title:
Adoption of Knowledge Management System for Cellu-lar Phone Product Design-A Case Study of C Company
Author:
陳弘輝,
Secondary Intellectual Responsibility:
國立高雄大學
Place of Publication:
[高雄市]
Published:
撰者;
Year of Publication:
民99[2010]
Description:
154面圖,表 : 30公分;
Subject:
知識管理
Subject:
Knowledge management
Online resource:
http://handle.ncl.edu.tw/11296/ndltd/13673227190534188001
Summary:
中文摘要知識經濟時代的來臨使得知識管理系統的應用廣泛的受到重視;以手機產業為例,消費者在功能及產品應用上的需求也不斷提升,使得手機供應商不僅要滿足消費者對於手機多元化及多樣性的要求,同時還要面對競爭者在價格及時間上的壓力,這些競爭壓力有賴知識的不斷創新及有效的管理。因此,本研究針對這個議題,以高科技產業(C公司)為個案研究對象,選取個案公司通訊系統事業群之十位高階管理階層為訪談對象,針對知識管理系統之知識創造、確認、擷取、分類儲存、分享、取得、及應用等議題,探討其在手機研發管理上的應用價值。研究結果發現:(一) 知識管理理論對提昇多方面的技術與實質上的應用價值普遍持正面的看法,但在工程技轉方面,各個功能模塊需建立相應的知識庫,並適時的維護更新其支援;(二) 知識管理系統之知識創造、確認、擷取、分類儲存、分享、取得、及應用,普遍能有效支援產品設計,但對改良類型的新產品設計會有比較大的技術提升;另外,在確認知識部份,零組件的設計參數及驗證方式,其驗證結果應保留為系統化的資料;(三) 在系統需求建議方面,建議加強網路搜尋及社群論壇功能,並建立鼓勵新產品新功能創新的機制;(四) 以專業人員擔任知識分類者,以提高分析判斷的有效性及分類的正確性。 AbstractWith the advent of knowledge economy era, the adoption of knowledge man-agement (KM) system becomes increasingly important. Taking the cell phone industry as an example, customers ask more for functions and usability and competitive pressure for price and shorter product life time also becomes higher and higher. This makes the continuous knowledge creation more impor-tant than ever before. Accordingly, the research thesis conducts a case study where ten subjects from the high management level of communication system division are interviewed. The interview agenda for the adoption perception as-sessment include knowledge creation, confirmation, acquisition, classification and storage, sharing, and application. Research results from data analysis indi-cate: (1) generally, the subjects show positive responses for the KM principles. However, it is necessary to develop a knowledge base of function module for the engineering transfer operation; (2) the functions (e.g. knowledge creation) of KM are useful in support product design, in particular for the innovation of the existing products; For the knowledge confirmation, the evaluation results of the design parameters and evaluation mechanism should be totally consistent with the format of the KM system; (3) For the system requirement, subjects suggested that the ere should be Internet searching and on-line community fo-rum; and (4) knowledge classification should be operated by the specialists to enhance the classification correctness and evaluation effectiveness.
知識管理系統應用於手機產品設計之研究- 以C公司為例 = Adoption of Knowledge Management System for Cellu-lar Phone Product Design-A Case Study of C Company
陳, 弘輝
知識管理系統應用於手機產品設計之研究- 以C公司為例
= Adoption of Knowledge Management System for Cellu-lar Phone Product Design-A Case Study of C Company / 陳弘輝撰 - [高雄市] : 撰者, 民99[2010]. - 154面 ; 圖,表 ; 30公分.
參考書目:面.
知識管理Knowledge management
知識管理系統應用於手機產品設計之研究- 以C公司為例 = Adoption of Knowledge Management System for Cellu-lar Phone Product Design-A Case Study of C Company
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中文摘要知識經濟時代的來臨使得知識管理系統的應用廣泛的受到重視;以手機產業為例,消費者在功能及產品應用上的需求也不斷提升,使得手機供應商不僅要滿足消費者對於手機多元化及多樣性的要求,同時還要面對競爭者在價格及時間上的壓力,這些競爭壓力有賴知識的不斷創新及有效的管理。因此,本研究針對這個議題,以高科技產業(C公司)為個案研究對象,選取個案公司通訊系統事業群之十位高階管理階層為訪談對象,針對知識管理系統之知識創造、確認、擷取、分類儲存、分享、取得、及應用等議題,探討其在手機研發管理上的應用價值。研究結果發現:(一) 知識管理理論對提昇多方面的技術與實質上的應用價值普遍持正面的看法,但在工程技轉方面,各個功能模塊需建立相應的知識庫,並適時的維護更新其支援;(二) 知識管理系統之知識創造、確認、擷取、分類儲存、分享、取得、及應用,普遍能有效支援產品設計,但對改良類型的新產品設計會有比較大的技術提升;另外,在確認知識部份,零組件的設計參數及驗證方式,其驗證結果應保留為系統化的資料;(三) 在系統需求建議方面,建議加強網路搜尋及社群論壇功能,並建立鼓勵新產品新功能創新的機制;(四) 以專業人員擔任知識分類者,以提高分析判斷的有效性及分類的正確性。 AbstractWith the advent of knowledge economy era, the adoption of knowledge man-agement (KM) system becomes increasingly important. Taking the cell phone industry as an example, customers ask more for functions and usability and competitive pressure for price and shorter product life time also becomes higher and higher. This makes the continuous knowledge creation more impor-tant than ever before. Accordingly, the research thesis conducts a case study where ten subjects from the high management level of communication system division are interviewed. The interview agenda for the adoption perception as-sessment include knowledge creation, confirmation, acquisition, classification and storage, sharing, and application. Research results from data analysis indi-cate: (1) generally, the subjects show positive responses for the KM principles. However, it is necessary to develop a knowledge base of function module for the engineering transfer operation; (2) the functions (e.g. knowledge creation) of KM are useful in support product design, in particular for the innovation of the existing products; For the knowledge confirmation, the evaluation results of the design parameters and evaluation mechanism should be totally consistent with the format of the KM system; (3) For the system requirement, subjects suggested that the ere should be Internet searching and on-line community fo-rum; and (4) knowledge classification should be operated by the specialists to enhance the classification correctness and evaluation effectiveness.
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http://handle.ncl.edu.tw/11296/ndltd/13673227190534188001
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