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Information systems and new applicat...

IGI Global.

Information systems and new applications in the service sectormodels and methods /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Information systems and new applications in the service sectorJohn Wang, editor.
Reminder of title:	models and methods /
other author:	Wang, John,
Published:	Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),c2011.
Description:	xxviii, 413 p. :ill. ;29 cm.
Subject:	Service industriesInformation technology.
Online resource:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-138-6
ISBN:	9781609601409 (ebook)

Information systems and new applications in the service sectormodels and methods /
Information systems and new applications in the service sectormodels and methods /[electronic resource] :John Wang, editor. - Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),c2011. - xxviii, 413 p. :ill. ;29 cm.

Includes bibliographical references.

"This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher.

Mode of access: World Wide Web.

ISBN: 9781609601409 (ebook)Subjects--Topical Terms:

292236
Service industries
--Information technology.Subjects--Index Terms:

Business services

LC Class. No.: HD30.2 / .I5235 2011eb

Dewey Class. No.: 658.4/038011

Information systems and new applications in the service sectormodels and methods /
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245 0 0 $a Information systems and new applications in the service sector $h [electronic resource] : $b models and methods / $c John Wang, editor.
260 $a Hershey, Pa. : $b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), $c c2011.
300 $a xxviii, 413 p. : $b ill. ; $c 29 cm.
504 $a Includes bibliographical references.
520 3 $a "This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher.
538 $a Mode of access: World Wide Web.
650 0 $a Service industries $x Information technology. $3 292236
650 0 $a Service industries $x Technological innovations. $3 239001
650 0 $a Web 2.0. $3 277335
650 0 $a Web services. $3 214966
653 $a Business services
653 $a Creative problem solving
653 $a Logistics network configuration
653 $a Matching supply with demand
653 $a Multiple-objective decision making
653 $a Optimization of service systems
653 $a Performance measures and quality control
653 $a Public service management
653 $a Revenue and risk management
653 $a Self-service systems
653 $a Supplier relationship management
653 $a Web services
700 1 $a Wang, John, $d 1955- $3 222815
710 2 $a IGI Global. $3 529832
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856 4 1 $3 Chapter PDFs via platform: $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-138-6