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A study of performance measurement in the outsourcing decision

Record Type:	Electronic resources : Monograph/item
Title/Author:	A study of performance measurement in the outsourcing decisionby Ronan McIvor ... [et al.].
other author:	McIvor, Ronan,
Published:	Oxford :CIMA,2009.
Description:	1 online resource (x, 124 p.) :ill.
Subject:	Contracting outDecision making.
Online resource:	http://www.sciencedirect.com/science/book/9781856176804
ISBN:	9781856178570 (electronic bk.)

A study of performance measurement in the outsourcing decision
A study of performance measurement in the outsourcing decision[electronic resource] /by Ronan McIvor ... [et al.]. - Oxford :CIMA,2009. - 1 online resource (x, 124 p.) :ill.

Includes bibliographical references and index.

Background to the Development of the Outsourcing Framework -- Practical Application of the Outsourcing Framework -- The Outsourcing Framework in Actions at the FSO -- Evaluation of the Outsourcing Framework -- Conclusions and Management Implications.

Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. . This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process . This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract.

ISBN: 9781856178570 (electronic bk.)Subjects--Topical Terms:

536170
Contracting out
--Decision making.Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD2365 / .S783 2009eb

Dewey Class. No.: 658.4058

A study of performance measurement in the outsourcing decision
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245 0 2 $a A study of performance measurement in the outsourcing decision $h [electronic resource] / $c by Ronan McIvor ... [et al.].
260 $a Oxford : $b CIMA, $c 2009.
300 $a 1 online resource (x, 124 p.) : $b ill.
504 $a Includes bibliographical references and index.
505 0 $a Background to the Development of the Outsourcing Framework -- Practical Application of the Outsourcing Framework -- The Outsourcing Framework in Actions at the FSO -- Evaluation of the Outsourcing Framework -- Conclusions and Management Implications.
520 $a Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. . This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process . This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract.
588 $a Description based on print version record.
650 0 $a Contracting out $x Decision making. $3 536170
650 0 $a Organizational effectiveness $x Evaluation $x Methodology. $3 536171
650 7 $a BUSINESS & ECONOMICS $x Outsourcing. $2 bisacsh $3 536172
655 4 $a Electronic books. $2 local. $3 214472
700 1 $a McIvor, Ronan, $d 1968- $3 236117
776 0 8 $i Print version: $t Study of performance measurement in the outsourcing decision. $d Oxford : CIMA, 2009 $z 9781856176804 $w (OCoLC)311788575
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9781856176804
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