國立高雄大學圖資館 |

Language: English

Back

Effective management of benchmarking...

Zairi, Mohamed.

Effective management of benchmarking projectspractical guidelines and examples of best practice /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Effective management of benchmarking projectsMohamed Zairi.
Reminder of title:	practical guidelines and examples of best practice /
Author:	Zairi, Mohamed.
Published:	Oxford, England :Butterworth-Heinemann,1998.
Description:	1 online resource (348 p.) :ill.
Subject:	Benchmarking (Management)
Online resource:	http://www.sciencedirect.com/science/book/9780750639873
ISBN:	9780750639873

Effective management of benchmarking projectspractical guidelines and examples of best practice /
Zairi, Mohamed.

Effective management of benchmarking projectspractical guidelines and examples of best practice /[electronic resource] :Mohamed Zairi. - Oxford, England :Butterworth-Heinemann,1998. - 1 online resource (348 p.) :ill.

Includes bibliographical references and index.

Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice: A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice; Bringing it all together: Effective project management; Index.

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments. Author is a leading authority on benchmarking Blends theory with practice appealing to both academics and practitioners Includes examples of best practice in a variety of fields eg the public sector, utilities sector, financial services, car after-sale service.

ISBN: 9780750639873

Source: 94751:94750Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

221069
Benchmarking (Management)
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD62.15 / .Z344 1998

Dewey Class. No.: 658.5/62

Effective management of benchmarking projectspractical guidelines and examples of best practice /
LDR:02909cmm 2200373Ia 4500 001 313749
003 OCoLC
005 20111122085819.0
006 m d
007 cr cn|||||||||
008 111229s1998 enka ob 001 0 eng d
019 $a 646869178 $a 676697171
020 $a 9780750639873
020 $a 0750639873
020 $a 9780080505107 (electronic bk.)
020 $a 0080505104 (electronic bk.)
035 $a (OCoLC)474951860 $z (OCoLC)646869178 $z (OCoLC)676697171
035 $a ocn474951860
035 $a 313749
037 $a 94751:94750 $b Elsevier Science & Technology $n http://www.sciencedirect.com
040 $a OPELS $b eng $c OPELS $d OCLCQ $d E7B $d N $d OCLCQ
049 $a TEFA
050 4 $a HD62.15 $b .Z344 1998
082 0 4 $a 658.5/62 $2 22
100 1 $a Zairi, Mohamed. $3 454106
245 1 0 $a Effective management of benchmarking projects $h [electronic resource] : $b practical guidelines and examples of best practice / $c Mohamed Zairi.
260 $a Oxford, England : $b Butterworth-Heinemann, $c 1998.
300 $a 1 online resource (348 p.) : $b ill.
504 $a Includes bibliographical references and index.
505 0 $a Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice: A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice; Bringing it all together: Effective project management; Index.
520 $a Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments. Author is a leading authority on benchmarking Blends theory with practice appealing to both academics and practitioners Includes examples of best practice in a variety of fields eg the public sector, utilities sector, financial services, car after-sale service.
588 $a Description based on print version record.
650 0 $a Benchmarking (Management) $3 221069
655 4 $a Electronic books. $2 local. $3 214472
776 0 8 $i Print version: $a Zairi, Mohamed. $t Effective management of benchmarking projects. $d Oxford, England : Butterworth-Heinemann, 1998 $z 0750639873 $z 9780750639873 $w (DLC) 98199169 $w (OCoLC)39780825
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780750639873
938 $a ebrary $b EBRY $n ebr10349848
994 $a C0 $b TEF