國立高雄大學圖資館 |

語系: 繁體中文

說明(常見問題)

圖資館首頁

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Total organizational excellenceachie...

Oakland, John S.

Total organizational excellenceachieving world-class performance /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Total organizational excellenceJohn S. Oakland.
其他題名:	achieving world-class performance /
作者:	Oakland, John S.
出版者:	Oxford :Butterworth-Heinemann,2001.
面頁冊數:	1 online resource (271 p.) :ill.
附註:	Previous ed.: 1999.
標題:	Total quality management.
電子資源:	http://www.sciencedirect.com/science/book/9780750652711
ISBN:	9780750652711

Total organizational excellenceachieving world-class performance /
Oakland, John S.

Total organizational excellenceachieving world-class performance /[electronic resource] :John S. Oakland. - Rev. ed. - Oxford :Butterworth-Heinemann,2001. - 1 online resource (271 p.) :ill.

Previous ed.: 1999.

Includes bibliographical references and index.

A Framework for total organizational excellence; Leadership, commitment and culture; Strategic planning; Quality and processes; Process analysis; Process documentation and systems; Self-assessment: gap analysis; Benchmarking; Defining improvement opportunities and prioritising; People: their development and teamwork; People: communications and training; Re-visioning and process re-design; Continuous improvement; Performance measurement and feedback; Index.

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management. Tested amongst practitioners at a series of conferences Written by John Oakland, the best-selling author of 'Total Quality Management', in his usual down-to-earth practical style Suitable for MBA students as well as practising managers.

ISBN: 9780750652711

Source: 93752:93751Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

181903
Total quality management.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD62.15 / .O172 2001

Dewey Class. No.: 658.4013

Total organizational excellenceachieving world-class performance /
LDR:03055cmm 2200445Ia 4500 001 314322
003 OCoLC
005 20111122091402.0
006 m d
007 cr cn|||||||||
008 111229s2001 enka ob 001 0 eng d
019 $a 171132112 $a 172987871 $a 176886400 $a 259480921 $a 648243249
020 $a 9780750652711
020 $a 0750652713
020 $a 9780080519333 (electronic bk.)
020 $a 0080519334 (electronic bk.)
029 1 $a NZ1 $b 12468581
035 $a (OCoLC)474958210 $z (OCoLC)171132112 $z (OCoLC)172987871 $z (OCoLC)176886400 $z (OCoLC)259480921 $z (OCoLC)648243249
035 $a ocn474958210
037 $a 93752:93751 $b Elsevier Science & Technology $n http://www.sciencedirect.com
040 $a OPELS $b eng $c OPELS $d OCLCQ $d N$T $d YDXCP $d BTCTA $d UX0 $d IDEBK $d E7B $d OCLCQ
049 $a TEFA
050 4 $a HD62.15 $b .O172 2001
072 7 $a BUS $x 053000 $2 bisacsh
072 7 $a BUS $x 065000 $2 bisacsh
082 0 4 $a 658.4013 $2 22
100 1 $a Oakland, John S. $3 230652
245 1 0 $a Total organizational excellence $h [electronic resource] : $b achieving world-class performance / $c John S. Oakland.
250 $a Rev. ed.
260 $a Oxford : $b Butterworth-Heinemann, $c 2001.
300 $a 1 online resource (271 p.) : $b ill.
500 $a Previous ed.: 1999.
504 $a Includes bibliographical references and index.
505 0 $a A Framework for total organizational excellence; Leadership, commitment and culture; Strategic planning; Quality and processes; Process analysis; Process documentation and systems; Self-assessment: gap analysis; Benchmarking; Defining improvement opportunities and prioritising; People: their development and teamwork; People: communications and training; Re-visioning and process re-design; Continuous improvement; Performance measurement and feedback; Index.
520 $a Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management. Tested amongst practitioners at a series of conferences Written by John Oakland, the best-selling author of 'Total Quality Management', in his usual down-to-earth practical style Suitable for MBA students as well as practising managers.
588 $a Description based on print version record.
650 0 $a Total quality management. $3 181903
650 0 $a Industrial management. $3 174961
650 0 $a Organizational effectiveness. $3 190557
650 7 $a BUSINESS & ECONOMICS $x Quality Control. $2 bisacsh $3 538480
650 7 $a BUSINESS & ECONOMICS $x Total Quality Management. $2 bisacsh $3 538481
655 4 $a Electronic books. $2 local. $3 214472
776 0 8 $i Print version: $a Oakland, John S. $t Total organizational excellence. $b Rev. ed. $d Oxford : Butterworth-Heinemann, 2001 $z 0750652713 $z 9780750652711 $w (OCoLC)47062683
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780750652711
938 $a YBP Library Services $b YANK $n 2614066
938 $a Baker and Taylor $b BTCP $n BK0007453402
938 $a ebrary $b EBRY $n ebr10175511
994 $a C0 $b TEF