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Managing service operationsdesign an...
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Hollins, Bill.
Managing service operationsdesign and implementation /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Managing service operationsBill Hollins and Sadie Shinkins.
Reminder of title:
design and implementation /
Author:
Hollins, Bill.
other author:
Shinkins, Sadie.
Published:
London :Sage Publications,2006.
Description:
xii, 299 p. :ill.
Subject:
Service industriesManagement.
Online resource:
An electronic book accessible through the World Wide Web; click to view
Managing service operationsdesign and implementation /
Hollins, Bill.
Managing service operations
design and implementation /[electronic resource] :Bill Hollins and Sadie Shinkins. - London :Sage Publications,2006. - xii, 299 p. :ill.
Includes bibliographical references (p. [289]-296) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.Subjects--Topical Terms:
200007
Service industries
--Management.Index Terms--Genre/Form:
214472
Electronic books.
LC Class. No.: HD9980.5 / .H65 2006eb
Managing service operationsdesign and implementation /
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design and implementation /
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Includes bibliographical references (p. [289]-296) and index.
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An electronic book accessible through the World Wide Web; click to view
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1圖書
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EB HD9980.5 .H65 2006
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http://site.ebrary.com/lib/nukslib/Doc?id=10256779
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