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Public Service Performance :Perspect...

Boyne, George A.

Public Service Performance :Perspectives on Measurement and Management.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Public Service Performance :
Reminder of title:	Perspectives on Measurement and Management.
Author:	Boyne, George A.
other author:	Meier, Kenneth J.
Published:	Leiden :Cambridge University Press,2006.
Description:	339 p.
Online resource:	Click here to view book
ISBN:	9780511488511 (electronic bk.)

Public Service Performance :Perspectives on Measurement and Management.
Boyne, George A.

Public Service Performance :Perspectives on Measurement and Management.[electronic resource]. - Leiden :Cambridge University Press,2006. - 339 p.

Cover; Half-title; Title; Copyright; Contents; Figures; Tables; Notes on contributors; 1 Introduction; 2 Subjective and objective measures of organizational performance: an empirical exploration; 3 All measures of performance are subjective: more evidence on US federal agencies; 4 Aqualitative evaluation of public sector organizations: assessing organizational performance in healthcare; 5 Quantitative approaches towards assessing organizational performance; 6 Consequences of goal ambiguity in public organizations; 7 Performance control and public organizations

The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate focuses on the key issues of measurement, research methodology, and management influences on performance.

Electronic reproduction.

Available via World Wide Web.

Mode of access: World Wide Web.

ISBN: 9780511488511 (electronic bk.)Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: JF1525 . / T67 2006

Dewey Class. No.: 352.357 22

Public Service Performance :Perspectives on Measurement and Management.
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020 $a 9780511488511 (electronic bk.)
020 $a 9780521859912 (print)
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040 $a AU-PeEL $c AU-PeEL $d AU-PeEL
050 0 0 $a JF1525 . $b T67 2006
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100 1 $a Boyne, George A. $3 266704
245 1 0 $a Public Service Performance : $b Perspectives on Measurement and Management. $h [electronic resource].
260 $a Leiden : $b Cambridge University Press, $c 2006.
300 $a 339 p.
505 0 $a Cover; Half-title; Title; Copyright; Contents; Figures; Tables; Notes on contributors; 1 Introduction; 2 Subjective and objective measures of organizational performance: an empirical exploration; 3 All measures of performance are subjective: more evidence on US federal agencies; 4 Aqualitative evaluation of public sector organizations: assessing organizational performance in healthcare; 5 Quantitative approaches towards assessing organizational performance; 6 Consequences of goal ambiguity in public organizations; 7 Performance control and public organizations
505 8 $a 8 Bureaucratic red tape and organizational performance: Testing the moderating role of culture and political support9 All that glitters is not gold: Disaggregating networks and the impact on performance; 10 Network evolution and performance under public contracting for mental health services; 11 The design and management of performance-based contracts for public welfare services; 12 Outsourcing government information technology services: An Aus
520 $a The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate focuses on the key issues of measurement, research methodology, and management influences on performance.
533 $a Electronic reproduction. $n Available via World Wide Web.
538 $a Mode of access: World Wide Web.
655 7 $a Electronic books. $2 local. $3 214472
700 1 $a Meier, Kenneth J. $3 324722
700 1 $a O'Toole, Laurence J. $3 324723
700 1 $a Walker, Richard M. $3 324724
710 2 $a Ebooks Corporation. $3 322111
776 1 $z 9780521859912
856 4 0 $z Click here to view book $u http://dx.doi.org/10.1017/CBO9780511488511