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Values-based service for sustainable...

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Edvardsson, Bo, (1952-)

Values-based service for sustainable businesslessons from IKEA /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Values-based service for sustainable businessBo Edvardsson and Bo Enquist.
Reminder of title:	lessons from IKEA /
Author:	Edvardsson, Bo,
other author:	Enquist, Bo.
Published:	London :Routledge,2009.
Description:	1 online resource (x, 131 p.) :ill.
Subject:	Service industries.
Online resource:	Distributed by publisher. Purchase or institutional license may be required for access.
ISBN:	9780203887707 (e-book : PDF)

Values-based service for sustainable businesslessons from IKEA /
Edvardsson, Bo,1952-

Values-based service for sustainable businesslessons from IKEA /[electronic resource] :Bo Edvardsson and Bo Enquist. - London :Routledge,2009. - 1 online resource (x, 131 p.) :ill. - Management, organizations and society ;5. - Management, organizations and society ;5..

Includes bibliographical references and index.

Mode of access: World Wide Web.

ISBN: 9780203887707 (e-book : PDF)Subjects--Corporate Names:

574393
Ikea (Firm)
Subjects--Topical Terms:

201121
Service industries.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD9980 / .E38 2009

Dewey Class. No.: 658 / E249

Values-based service for sustainable businesslessons from IKEA /
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020 $a 9780203887707 (e-book : PDF)
020 $a 9780415458535
035 $a RUT0RU56293PDF
040 $a FlBoTFG $c FlBoTFG
050 4 $a HD9980 $b .E38 2009
082 4 $a 658 $b E249
100 1 $a Edvardsson, Bo, $d 1952- $3 574392
245 1 0 $a Values-based service for sustainable business $h [electronic resource] : $b lessons from IKEA / $c Bo Edvardsson and Bo Enquist.
260 $a London : $b Routledge, $c 2009.
300 $a 1 online resource (x, 131 p.) : $b ill.
490 1 $a Management, organizations and society ; $v 5
504 $a Includes bibliographical references and index.
530 $a Also available in print edition. $b CRC Press (http://www.crcpress.com)
538 $a Mode of access: World Wide Web.
610 2 0 $a Ikea (Firm) $3 574393
650 0 $a Service industries. $3 201121
650 0 $a Customer services $x Management. $3 221325
650 0 $a Sustainable development. $3 177699
655 7 $a Electronic books. $2 local. $3 214472
700 1 $a Enquist, Bo. $3 574394
830 0 $a Management, organizations and society ; $v 5. $3 574395
856 4 0 $u http://marc.crcnetbase.com/isbn/9780203887707 $q application/PDF $z Distributed by publisher. Purchase or institutional license may be required for access.

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1 records • Pages 1 •
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Inventory Number

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000000070794

電子館藏

1圖書

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EB HD9980 E38 2009 2009

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1 records • Pages 1 •
1

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http://marc.crcnetbase.com/isbn/9780203887707

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