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Customer-centric knowledge managemen...
~
Al-Shammari, Minwir, (1962-)
Customer-centric knowledge managementconcepts and applications /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Customer-centric knowledge managementMinwir Mallouh Al-Shammari, editor.
Reminder of title:
concepts and applications /
other author:
Al-Shammari, Minwir,
Published:
Hershey, Pa. :IGI Global,c2012.
Description:
xv, 315 p. :ill. ;29 cm.
Subject:
Customer relations.
Online resource:
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7
ISBN:
9781613500903 (electronic bk.)
Customer-centric knowledge managementconcepts and applications /
Customer-centric knowledge management
concepts and applications /[electronic resource] :Minwir Mallouh Al-Shammari, editor. - Hershey, Pa. :IGI Global,c2012. - xv, 315 p. :ill. ;29 cm.
Includes bibliographical references.
ISBN: 9781613500903 (electronic bk.) Subjects--Topical Terms:
202164
Customer relations.
LC Class. No.: HF5415.5 / .C833 2012e
Dewey Class. No.: 658.4/038
Customer-centric knowledge managementconcepts and applications /
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9781613500897 (hardcover)
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[electronic resource] :
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concepts and applications /
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Minwir Mallouh Al-Shammari, editor.
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Hershey, Pa. :
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IGI Global,
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c2012.
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xv, 315 p. :
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ill. ;
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29 cm.
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Includes bibliographical references.
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Customer relations.
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202164
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Knowledge management.
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1962-
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Chapter PDFs via platform:
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http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7
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000000074354
電子館藏
1圖書
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EB HF5415.5 C833 2012e c2012
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1 records • Pages 1 •
1
Multimedia
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http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7
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