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Customer service /

~

Career Solutions Training Group.

Customer service /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer service /Beverly Rokes, Career Solutions Training Group.
Author:	Rokes, Beverly.
Published:	Cincinnati, OH:South-Western/Thomas Learning,c2002.
Description:	x, 163 p. :col. ill. ;28 cm.
Notes:	Includes index.
Series:	Business 2000.
Subject:	Customer services.
ISBN:	0538431261 (pbk.)

Customer service /
Rokes, Beverly.

Customer service /Beverly Rokes, Career Solutions Training Group. - Cincinnati, OH:South-Western/Thomas Learning,c2002. - x, 163 p. :col. ill. ;28 cm. - Business 2000..

Includes index.

ISBN: 0538431261 (pbk.)Subjects--Topical Terms:

200368
Customer services.

LC Class. No.: HF5415.5 / R742

Dewey Class. No.: 658.812

Customer service /
LDR:00602cam 2200217Ia 4500 001 361460
003 OCoLC
005 20100613214256.0
008 130321s2002 ohua 001 0 eng d
020 $a 0538431261 (pbk.)
020 $a 9780538431262 (pbk.)
035 $a 01088953
040 $a EZT $c EZT $d SINLB $d RCU
042 $a nbic
049 $a RCUA
050 # 4 $a HF5415.5 $b R742 $y 2002
082 0 4 $a 658.812 $2 21
100 1 $a Rokes, Beverly. $3 594146
245 1 0 $a Customer service / $c Beverly Rokes, Career Solutions Training Group.
260 # $a Cincinnati, OH: $b South-Western/Thomas Learning, $c c2002.
300 $a x, 163 p. : $b col. ill. ; $c 28 cm.
440 0 $a Business 2000.
500 $a Includes index.
650 # 0 $a Customer services. $3 200368
710 2 $a Career Solutions Training Group. $3 609103

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4 records • Pages 1 •
1

Inventory Number

No. of reservations

320000631533

西方語文圖書區(四樓)

1圖書

一般圖書

HF5415.5 R742 2002

一般使用(Normal)

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2 CD-ROM

320000704629

西方語文圖書區(四樓)

1圖書

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HF5415.5 R742 2002 c.2

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0

300080214855

流通服務臺(二樓)

1圖書

書所附之電腦檔

CF HF5415.5 R742 Dk.1 2002

一般使用(Normal)

On shelf

0

300080214863

流通服務臺(二樓)

1圖書

書所附之電腦檔

CF HF5415.5 R742 Dk.2 2002

一般使用(Normal)

On shelf

0

4 records • Pages 1 •
1

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