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Street-level bureaucracydilemmas of ...
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Lipsky, Michael.
Street-level bureaucracydilemmas of the individual in public services /
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Street-level bureaucracyMichael Lipsky.
其他題名:
dilemmas of the individual in public services /
作者:
Lipsky, Michael.
出版者:
New York :Russell Sage Foundation,c2010.
面頁冊數:
1 online resource (xxiii, 275 p.).
標題:
Social policy.
電子資源:
Full text available:
ISBN:
9781610446631 (electronic bk.)
Street-level bureaucracydilemmas of the individual in public services /
Lipsky, Michael.
Street-level bureaucracy
dilemmas of the individual in public services /[electronic resource] :Michael Lipsky. - 30th anniversary expanded ed. - New York :Russell Sage Foundation,c2010. - 1 online resource (xxiii, 275 p.).
Includes bibliographical references (p. 239-266) and index.
The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
ISBN: 9781610446631 (electronic bk.)Subjects--Topical Terms:
183405
Social policy.
LC Class. No.: HV41 / .L53 2010
Dewey Class. No.: 361.301
Street-level bureaucracydilemmas of the individual in public services /
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http://muse.jhu.edu/books/9781610446631/
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