國立高雄大學圖資館 |

Organizational misbehaviour in the workplacenarratives of dignity and resistance /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Organizational misbehaviour in the workplaceJan Ch. Karlsson.
Reminder of title:	narratives of dignity and resistance /
Author:	Karlsson, Jan,
Published:	New York :Palgrave Macmillan,2011.
Description:	1 online resource (p.)
Notes:	Includes index.
Subject:	Dignity.
Online resource:	https://link.springer.com/book/10.1057/9780230354630
ISBN:	9780230354630 (electronic bk.)

Organizational misbehaviour in the workplacenarratives of dignity and resistance /
Karlsson, Jan,1948-

Organizational misbehaviour in the workplacenarratives of dignity and resistance /[electronic resource] :Jan Ch. Karlsson. - New York :Palgrave Macmillan,2011. - 1 online resource (p.)

Includes index.

PART I: ORGANIZATIONAL MISBEHAVIOUR -- Dignity and Autonomy at Work -- Dignified Work -- Problems in Organizing Work Processes -- Organizational Misbehaviour b6 s an Introduction -- The Narratives -- PART II: THE NARRATIVE ABOUT: -- The Staircase -- The Strippers' Music -- The Recalcitrant Factory Workers -- The Satisfied Department -- Fair Exchange in Milanese Shops -- The Disappointed Associates -- The Employees Who Were Not on Brand -- Careful Carelessness -- The Teams That Drifted Apart -- Two Aquatic Centres -- Peer Review in the Factory of the Future -- The Maids Who Did Not Want To Be Maids -- Responsible Co-workers and Irresponsible Counter-workers -- The Way of Doing Things -- The Boiler Struggle -- The Company in Trouble -- Management Resistance to Change -- The Plant Managers' Rational Resistance -- The Janitors in Silicon Valley -- Managing Out, Managing Up, and Managing Down -- The Faulty Switches -- Being Best -- The Tool Crib -- The Cocktail Waitresses -- Forcing off Stiffs and Keeping Georges -- The Evil Spirits -- The Rules of the Restaurant -- A Song against Monotony -- Hebrew Slaves -- The Adroit Middle Manager -- The Workplace which Was to Be Like a Kindergarten -- The Roaming Russian Dolls -- The Surveillance Cameras and Regular Customers -- Sticks and Rotten Carrots -- The Team Meeting -- Trying Again -- The Docile and Loyal Cleaners -- Compensating -- One Minute -- Tackling Time -- The Broken Bar Shutters -- The Kettle -- Many Glasses -- The Informal Rules -- The Academics' Real Work -- Machines, Pieces of Paper, and Rubber Bands -- Combing One's Hair -- How to Get Rid of a Critic -- The Seagull Managers -- Live Time, Wrap Time, and Idle Time -- The Being Yourself Culture -- The Employees Who Wanted to Be Taped -- When Management Lets Go -- Call Centre Vocabulary -- The Dress Code -- Promises, Customer Service, and Profit -- Food for Stable Staff -- The Diagram -- Allen Smithee -- Monitoring Creative Employees -- A Heroine -- Giving Face -- Hot-desking and Family Photos -- The View in Tasmania and the Influence in Queensland -- Keeping up the Conversation -- The Flight Attendant Who Did Not Smile -- The Smile Strike -- Writing Resistance -- PART III: CONCEPTS -- Organizational Misbehaviour -- Rationales of Breaking Management Rules b6 s an Empirical Example -- The Study: Design and Methods -- The Local Health Care Enterprises -- Findings -- Relations in the Workplace Power Hierarchy -- Resistance -- Abusive Supervision -- Collective Discipline -- Private Business -- Conclusion --.

Employees need dignity and autonomy in their workplace. If they are denied this there will be a strong tendency to resist working conditions and misbehave. The theme of this book is how employees try to establish and maintain dignity and it�includes a wealth of gripping, funny and tragic stories about workers' and managers' creative ways of doing that b6 s narratives that make us reflect upon how employees are treated at work and the consequences thereof. Jan Ch. Karlsson presents a new model for analyzing these processes in working life. The model integrates themes that have usually been regarded as separate entities, such as organizational misbehaviour, resistance, abusive supervision, discipline in informal self-organised groups at workplaces, and doing private business during working hours. Through this model a fascinating novel perspective is suggested on what is currently happening in the modern workplace.

ISBN: 9780230354630 (electronic bk.)

Source: 502228Palgrave Macmillanhttp://www.palgraveconnect.comSubjects--Topical Terms:

222278
Dignity.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD58.7 / .K3765 2011

Dewey Class. No.: 658.3/14

Organizational misbehaviour in the workplacenarratives of dignity and resistance /
LDR:08081cmm 2200457Ka 4500 001 402952
003 OCoLC
005 20130621115103.0
006 m o d
007 cr cn|||||||||
008 140117s2011 nyu o 001 0 eng d
019 $a 761290085
020 $a 9780230354630 (electronic bk.)
020 $a 0230354637 (electronic bk.)
029 1 $a AU@ $b 000050298416
029 1 $a NZ1 $b 14793274
035 $a (OCoLC)759166791 $z (OCoLC)761290085
035 $a ocn759166791
037 $a 502228 $b Palgrave Macmillan $n http://www.palgraveconnect.com
040 $a UKPGM $b eng $c UKPGM $d N $d IDEBK $d CDX $d YDXCP $d EBLCP $d OCLCA $d OCLCQ
049 $a TEFA
050 1 4 $a HD58.7 $b .K3765 2011
072 7 $a BUS $x 030000 $2 bisacsh
072 7 $a BUS $x 097000 $2 bisacsh
072 7 $a KJMV2 $2 bicssc
082 0 4 $a 658.3/14 $2 23
100 1 $a Karlsson, Jan, $d 1948- $3 642513
245 1 0 $a Organizational misbehaviour in the workplace $h [electronic resource] : $b narratives of dignity and resistance / $c Jan Ch. Karlsson.
260 $a New York : $b Palgrave Macmillan, $c 2011.
300 $a 1 online resource (p.)
500 $a Includes index.
505 0 $a PART I: ORGANIZATIONAL MISBEHAVIOUR -- Dignity and Autonomy at Work -- Dignified Work -- Problems in Organizing Work Processes -- Organizational Misbehaviour b6 s an Introduction -- The Narratives -- PART II: THE NARRATIVE ABOUT: -- The Staircase -- The Strippers' Music -- The Recalcitrant Factory Workers -- The Satisfied Department -- Fair Exchange in Milanese Shops -- The Disappointed Associates -- The Employees Who Were Not on Brand -- Careful Carelessness -- The Teams That Drifted Apart -- Two Aquatic Centres -- Peer Review in the Factory of the Future -- The Maids Who Did Not Want To Be Maids -- Responsible Co-workers and Irresponsible Counter-workers -- The Way of Doing Things -- The Boiler Struggle -- The Company in Trouble -- Management Resistance to Change -- The Plant Managers' Rational Resistance -- The Janitors in Silicon Valley -- Managing Out, Managing Up, and Managing Down -- The Faulty Switches -- Being Best -- The Tool Crib -- The Cocktail Waitresses -- Forcing off Stiffs and Keeping Georges -- The Evil Spirits -- The Rules of the Restaurant -- A Song against Monotony -- Hebrew Slaves -- The Adroit Middle Manager -- The Workplace which Was to Be Like a Kindergarten -- The Roaming Russian Dolls -- The Surveillance Cameras and Regular Customers -- Sticks and Rotten Carrots -- The Team Meeting -- Trying Again -- The Docile and Loyal Cleaners -- Compensating -- One Minute -- Tackling Time -- The Broken Bar Shutters -- The Kettle -- Many Glasses -- The Informal Rules -- The Academics' Real Work -- Machines, Pieces of Paper, and Rubber Bands -- Combing One's Hair -- How to Get Rid of a Critic -- The Seagull Managers -- Live Time, Wrap Time, and Idle Time -- The Being Yourself Culture -- The Employees Who Wanted to Be Taped -- When Management Lets Go -- Call Centre Vocabulary -- The Dress Code -- Promises, Customer Service, and Profit -- Food for Stable Staff -- The Diagram -- Allen Smithee -- Monitoring Creative Employees -- A Heroine -- Giving Face -- Hot-desking and Family Photos -- The View in Tasmania and the Influence in Queensland -- Keeping up the Conversation -- The Flight Attendant Who Did Not Smile -- The Smile Strike -- Writing Resistance -- PART III: CONCEPTS -- Organizational Misbehaviour -- Rationales of Breaking Management Rules b6 s an Empirical Example -- The Study: Design and Methods -- The Local Health Care Enterprises -- Findings -- Relations in the Workplace Power Hierarchy -- Resistance -- Abusive Supervision -- Collective Discipline -- Private Business -- Conclusion --.
505 8 $a Machine generated contents note: -- PART I: ORGANIZATIONAL MISBEHAVIOUR -- Dignity and Autonomy at Work -- Dignified Work -- Problems in Organizing Work Processes -- Organizational Misbehaviour -- an Introduction -- The Narratives -- PART II: THE NARRATIVE ABOUT: -- The Staircase -- The Strippers' Music -- The Recalcitrant Factory Workers -- The Satisfied Department -- Fair Exchange in Milanese Shops -- The Disappointed Associates -- The Employees Who Were Not on Brand -- Careful Carelessness -- The Teams That Drifted Apart -- Two Aquatic Centres -- Peer Review in the Factory of the Future -- The Maids Who Did Not Want To Be Maids -- Responsible Co-workers and Irresponsible Counter-workers -- The Way of Doing Things -- The Boiler Struggle -- The Company in Trouble -- Management Resistance to Change -- The Plant Managers' Rational Resistance -- The Janitors in Silicon Valley -- Managing Out, Managing Up, and Managing Down -- The Faulty Switches -- Being Best -- The Tool Crib -- The Cocktail Waitresses -- Forcing off Stiffs and Keeping Georges -- The Evil Spirits -- The Rules of the Restaurant -- A Song against Monotony -- Hebrew Slaves -- The Adroit Middle Manager -- The Workplace which Was to Be Like a Kindergarten -- The Roaming Russian Dolls -- The Surveillance Cameras and Regular Customers -- Sticks and Rotten Carrots -- The Team Meeting -- Trying Again -- The Docile and Loyal Cleaners -- Compensating -- One Minute -- Tackling Time -- The Broken Bar Shutters -- The Kettle -- Many Glasses -- The Informal Rules -- The Academics' Real Work -- Machines, Pieces of Paper, and Rubber Bands -- Combing One's Hair -- How to Get Rid of a Critic -- The Seagull Managers -- Live Time, Wrap Time, and Idle Time -- The Being Yourself Culture -- The Employees Who Wanted to Be Taped -- When Management Lets Go -- Call Centre Vocabulary -- The Dress Code -- Promises, Customer Service, and Profit -- Food for Stable Staff -- The Diagram -- Allen Smithee -- Monitoring Creative Employees -- A Heroine -- Giving Face -- Hot-desking and Family Photos -- The View in Tasmania and the Influence in Queensland -- Keeping up the Conversation -- The Flight Attendant Who Did Not Smile -- The Smile Strike -- Writing Resistance -- PART III: CONCEPTS -- Organizational Misbehaviour -- Rationales of Breaking Management Rules -- an Empirical Example -- The Study: Design and Methods -- The Local Health Care Enterprises -- Findings -- Relations in the Workplace Power Hierarchy -- Resistance -- Abusive Supervision -- Collective Discipline -- Private Business -- Conclusion.
520 $a Employees need dignity and autonomy in their workplace. If they are denied this there will be a strong tendency to resist working conditions and misbehave. The theme of this book is how employees try to establish and maintain dignity and it�includes a wealth of gripping, funny and tragic stories about workers' and managers' creative ways of doing that b6 s narratives that make us reflect upon how employees are treated at work and the consequences thereof. Jan Ch. Karlsson presents a new model for analyzing these processes in working life. The model integrates themes that have usually been regarded as separate entities, such as organizational misbehaviour, resistance, abusive supervision, discipline in informal self-organised groups at workplaces, and doing private business during working hours. Through this model a fascinating novel perspective is suggested on what is currently happening in the modern workplace.
520 $a "People need dignity and autonomy at work. Ifthey are denied this, there will be a strong tendency to resist working conditions and misbehave at work.This book presents and analyses stories about people's resistance in working life that make us reflect upon how employees are treated at work and consequences thereof"-- $c Provided by publisher.
650 0 $a Dignity. $3 222278
650 0 $a Work $x Moral and ethical aspects. $3 563556
650 0 $a Industrial relations $x Moral and ethical aspects. $3 642514
650 7 $a BUSINESS & ECONOMICS / Human Resources & Personnel Management. $2 bisacsh $3 564323
650 7 $a BUSINESS & ECONOMICS / Organizational Behavior. $2 bisacsh $3 564217
650 7 $a BUSINESS & ECONOMICS / Workplace Culture. $2 bisacsh $3 583128
650 0 $a Organizational behavior $x Moral and ethical aspects. $3 233462
650 0 $a Employee morale. $3 245695
650 0 $a Employee motivation. $3 200193
650 0 $a Problem employees. $3 258425
655 4 $a Electronic books. $2 local. $3 214472
710 2 $a Palgrave Connect (Online service) $3 459825
776 0 8 $i Print version: $a Karlsson, Jan, 1948- $t Organizational misbehaviour in the workplace. $d New York : Palgrave Macmillan, 2011 $z 9780230296794 $w (DLC) 2011043424 $w (OCoLC)740623701
856 4 0 $3 Palgrave Connect $u https://link.springer.com/book/10.1057/9780230354630
938 $a Ingram Digital eBook Collection $b IDEB $n 331867
938 $a Coutts Information Services $b COUT $n 19902887 $c 65.00 GBP
938 $a YBP Library Services $b YANK $n 7238325
938 $a EBL - Ebook Library $b EBLB $n EBL797954
938 $a EBSCOhost $b EBSC $n 405625
994 $a C0 $b TEF