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Authority and autonomyparadoxes in m...

Ekman, Susanne.

Authority and autonomyparadoxes in modern knowledge work /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Authority and autonomySusanne Ekman.
Reminder of title:	paradoxes in modern knowledge work /
Author:	Ekman, Susanne.
Published:	Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan,2012.
Description:	1 online resource (vii, 253 p.)
Subject:	Knowledge management.
Online resource:	http://www.palgraveconnect.com/doifinder/10.1057/9781137272881
ISBN:	9781137272881 (electronic bk.)

Authority and autonomyparadoxes in modern knowledge work /
Ekman, Susanne.

Authority and autonomyparadoxes in modern knowledge work /[electronic resource]Susanne Ekman. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan,2012. - 1 online resource (vii, 253 p.)

Includes bibliographical references (p. 237-245) and index.

Desire, Discovery, and Disillusionment in Modern Working Life -- Affective Labor and Post-bureaucracy -- Setting the Scene - Analytics of Compassion -- Methods : The Solidarity of Detachment -- Contractuality and Authenticity : the Dual Discourses about Work -- Captain or Comrade : What Employees Expect from their Managers -- Predictable or Pioneering : What Managers Expect of Employees -- Coping with Contradictions - Tensions, Double Binds and Hybrids -- Conclusion -- Shaking Analytical Habits : an Empirical Quest for Compassion -- Appendix -- Methodological Details.

Authority and Autonomy invites you on an ethnographic journey into the heart of creative knowledge work. Based on detailed and vivid examples, it analyses the concept of work entertained by employees in these companies. It shows the existence of fairly contradictory ideals: classical bureaucratic and professional virtues, and ideals drawing on late modern values about self-realization, authenticity and limitless exploration. The same set of contradictory values is carried into the hierarchical dynamics, as managers and employees make unpredictable shifts in their expectations towards one another. Without signaling or even reflecting on the shifts, managers and employees jump back and forth between norms about authority, order-giving and hierarchy on the one hand, and autonomy, dialogue and self-direction on the other. These unpredictable shifts give rise to volatile conflicts, but also to intense mutual fantasies and passion. The author argues that this paradoxical environment in knowledge organizations has become more or less inevitable due to the high-velocity, growth-driven market. Furthermore, she highlights both the risks and gains associated with paradoxical environments and how it is important that we look at both.

ISBN: 9781137272881 (electronic bk.)

Source: 533557Palgrave Macmillanhttp://www.palgraveconnect.comSubjects--Topical Terms:

200613
Knowledge management.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD30.2 / .E39 2012eb (Online)

Dewey Class. No.: 658.4038

Authority and autonomyparadoxes in modern knowledge work /
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520 $a Authority and Autonomy invites you on an ethnographic journey into the heart of creative knowledge work. Based on detailed and vivid examples, it analyses the concept of work entertained by employees in these companies. It shows the existence of fairly contradictory ideals: classical bureaucratic and professional virtues, and ideals drawing on late modern values about self-realization, authenticity and limitless exploration. The same set of contradictory values is carried into the hierarchical dynamics, as managers and employees make unpredictable shifts in their expectations towards one another. Without signaling or even reflecting on the shifts, managers and employees jump back and forth between norms about authority, order-giving and hierarchy on the one hand, and autonomy, dialogue and self-direction on the other. These unpredictable shifts give rise to volatile conflicts, but also to intense mutual fantasies and passion. The author argues that this paradoxical environment in knowledge organizations has become more or less inevitable due to the high-velocity, growth-driven market. Furthermore, she highlights both the risks and gains associated with paradoxical environments and how it is important that we look at both.
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