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Customer knowledge managementleverag...

Sain, Soumit.

Customer knowledge managementleveraging soft skills to improve customer focus /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Customer knowledge managementby Soumit Sain, Silvio Wilde.
Reminder of title:	leveraging soft skills to improve customer focus /
Author:	Sain, Soumit.
other author:	Wilde, Silvio.
Published:	Cham :Springer International Publishing :2014.
Description:	xviii, 207 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Industrial, Organisational and Economic Psychology.
Online resource:	http://dx.doi.org/10.1007/978-3-319-05059-1
ISBN:	9783319050591 (electronic bk.)

Customer knowledge managementleveraging soft skills to improve customer focus /
Sain, Soumit.

Customer knowledge managementleveraging soft skills to improve customer focus /[electronic resource] :by Soumit Sain, Silvio Wilde. - Cham :Springer International Publishing :2014. - xviii, 207 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..

ISBN: 9783319050591 (electronic bk.)Subjects--Topical Terms:

674496
Industrial, Organisational and Economic Psychology.

Dewey Class. No.: 658.812

Customer knowledge managementleveraging soft skills to improve customer focus /
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650 2 4 $a Human Resource Management. $3 511062
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650 2 4 $a Marketing. $3 182957
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