國立高雄大學圖資館 |

Language: English

圖資館首頁

Login

Back

Switch To: Labeled | MARC Mode | ISBD

10 steps to successful customer service

~

Kamin, Maxine.

10 steps to successful customer service

Record Type:	Electronic resources : Monograph/item
Title/Author:	10 steps to successful customer serviceMaxine Kamin.
Author:	Kamin, Maxine.
Published:	Alexandria, VA :American Society for Training and Development,2010.
Description:	xviii, 170 p. :ill. ;23 cm.
Subject:	Customer services.
Online resource:	http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html
ISBN:	1562865900

10 steps to successful customer service
Kamin, Maxine.

10 steps to successful customer service[electronic resource] /Maxine Kamin. - Alexandria, VA :American Society for Training and Development,2010. - xviii, 170 p. :ill. ;23 cm.

ISBN: 1562865900Subjects--Topical Terms:

200368
Customer services.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

10 steps to successful customer service
LDR:00619nmm a2200205 a 4500 001 443018
006 m o d
007 cr cn |||auuuu
008 150128s2010 vaua b 001 0 eng d
020 $a 1562865900
020 $a 9781562865900
020 $a 9781607283676 (e-book)
035 $a ASTDB0000002
040 $a DLC $c DLC
041 0 $a eng
050 0 0 $a HF5415.5
082 0 0 $a 658.812
100 1 $a Kamin, Maxine. $3 349342
245 1 0 $a 10 steps to successful customer service $h [electronic resource] / $c Maxine Kamin.
260 $a Alexandria, VA : $b American Society for Training and Development, $c 2010.
300 $a xviii, 170 p. : $b ill. ; $c 23 cm.
650 0 $a Customer services. $3 200368
856 4 0 $u http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html

based on 0 review(s)

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

000000105547

電子館藏

1圖書

電子書

EB HF5415.5 K15 2010

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Multimedia file
http://portal.igpublish.com/iglibrary/search/ASTDB0000002.html

Reviews

Add a review and share your thoughts with other readers

Export

pickup library

Change password

Login