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Interview techniques for UX practiti...

Wilson, Chauncey.

Interview techniques for UX practitionersa user-centered design method /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Interview techniques for UX practitionersChauncey Wilson.
Reminder of title:	a user-centered design method /
Author:	Wilson, Chauncey.
Published:	Amsterdam ;Morgan Kaufmann,2014.
Description:	ix, 122 p. :ill. ;23 cm.
Subject:	Employment interviewing
Online resource:	http://www.sciencedirect.com/science/book/9780124103931
ISBN:	9780124103931 (electronic bk.)

Interview techniques for UX practitionersa user-centered design method /
Wilson, Chauncey.

Interview techniques for UX practitionersa user-centered design method /[electronic resource] :Chauncey Wilson. - Amsterdam ;Morgan Kaufmann,2014. - ix, 122 p. :ill. ;23 cm.

Includes bibliographical references (p. 119-122).

This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.

Chauncey Wilson has spent more than 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics.

ISBN: 9780124103931 (electronic bk.)

LCCN: 2013372056Subjects--Topical Terms:

367504
Employment interviewing

LC Class. No.: HF5549.5.I6 / W549 2014

Dewey Class. No.: 650.14/4

Interview techniques for UX practitionersa user-centered design method /
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504 $a Includes bibliographical references (p. 119-122).
520 $a This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.
545 $a Chauncey Wilson has spent more than 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics.
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