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Practical manual of quality function...

Maritan, Davide.

Practical manual of quality function deployment

Record Type:	Electronic resources : Monograph/item
Title/Author:	Practical manual of quality function deploymentby Davide Maritan.
Author:	Maritan, Davide.
Published:	Cham :Springer International Publishing :2015.
Description:	xiii, 190 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Quality function deploymentHandbooks, manuals, etc.
Online resource:	http://dx.doi.org/10.1007/978-3-319-08521-0
ISBN:	9783319085210 (electronic bk.)

Practical manual of quality function deployment
Maritan, Davide.

Practical manual of quality function deployment[electronic resource] /by Davide Maritan. - Cham :Springer International Publishing :2015. - xiii, 190 p. :ill., digital ;24 cm.

1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories.

This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common "fuzzy" algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

ISBN: 9783319085210 (electronic bk.)

Standard No.: 10.1007/978-3-319-08521-0doiSubjects--Topical Terms:

710647
Quality function deployment
--Handbooks, manuals, etc.

LC Class. No.: TS156

Dewey Class. No.: 658.562

Practical manual of quality function deployment
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245 1 0 $a Practical manual of quality function deployment $h [electronic resource] / $c by Davide Maritan.
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300 $a xiii, 190 p. : $b ill., digital ; $c 24 cm.
505 0 $a 1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories.
520 $a This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common "fuzzy" algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
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650 1 4 $a Economics/Management Science. $3 273684
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650 2 4 $a Quality Control, Reliability, Safety and Risk. $3 274011
650 2 4 $a Organization/Planning. $3 274403
650 2 4 $a Innovation/Technology Management. $3 514149
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