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The influence of culture and persona...

Kruger, Franziska.

The influence of culture and personality on customer satisfactionan empirical analysis across countries /

Record Type:	Electronic resources : Monograph/item
Title/Author:	The influence of culture and personality on customer satisfactionby Franziska Kruger.
Reminder of title:	an empirical analysis across countries /
Author:	Kruger, Franziska.
Published:	Wiesbaden :Springer Fachmedien Wiesbaden :2016.
Description:	xix, 208 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Consumer satisfaction.
Online resource:	http://dx.doi.org/10.1007/978-3-658-12557-8
ISBN:	9783658125578$q(electronic bk.)

The influence of culture and personality on customer satisfactionan empirical analysis across countries /
Kruger, Franziska.

The influence of culture and personality on customer satisfactionan empirical analysis across countries /[electronic resource] :by Franziska Kruger. - Wiesbaden :Springer Fachmedien Wiesbaden :2016. - xix, 208 p. :ill., digital ;24 cm. - International management studies. - International management studies..

The Satisfied Customer in International Business -- Customer Satisfaction, Culture, and Personality -- The Structure of the Zone of Tolerance across Countries and Individuals -- The Confirmation/Disconfirmation-Paradigm in a Cross-Cultural Perspective.

ISBN: 9783658125578$q(electronic bk.)

Standard No.: 10.1007/978-3-658-12557-8doiSubjects--Topical Terms:

220965
Consumer satisfaction.

LC Class. No.: HD62.4

Dewey Class. No.: 658.8343

The influence of culture and personality on customer satisfactionan empirical analysis across countries /
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245 1 4 $a The influence of culture and personality on customer satisfaction $h [electronic resource] : $b an empirical analysis across countries / $c by Franziska Kruger.
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