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Reframing resolutioninnovation and c...

Ashman, Ian.

Reframing resolutioninnovation and change in the management of workplace conflict /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Reframing resolutionedited by Richard Saundry, Paul Latreille, Ian Ashman.
Reminder of title:	innovation and change in the management of workplace conflict /
other author:	Saundry, Richard.
Published:	London :Palgrave Macmillan UK :2016.
Description:	xx, 381 p. :ill., digital ;22 cm.
Contained By:	Springer eBooks
Subject:	Conflict management.
Online resource:	http://dx.doi.org/10.1057/978-1-137-51560-5
ISBN:	9781137515605$q(electronic bk.)

Reframing resolutioninnovation and change in the management of workplace conflict /
Reframing resolutioninnovation and change in the management of workplace conflict /[electronic resource] :edited by Richard Saundry, Paul Latreille, Ian Ashman. - London :Palgrave Macmillan UK :2016. - xx, 381 p. :ill., digital ;22 cm.

Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches.

ISBN: 9781137515605$q(electronic bk.)

Standard No.: 10.1057/978-1-137-51560-5doiSubjects--Topical Terms:

219544
Conflict management.

LC Class. No.: HD42 / .R44 2016

Dewey Class. No.: 658.4053

Reframing resolutioninnovation and change in the management of workplace conflict /
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520 $a Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches.
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