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The experiencethe 5 principles of Di...

~

Church, Brian T.

The experiencethe 5 principles of Disney service and relationship excellence /

Record Type:	Electronic resources : Monograph/item
Title/Author:	The experienceBruce Loeffler and Brian T. Church.
Reminder of title:	the 5 principles of Disney service and relationship excellence /
remainder title:	Five principles of Disney service and relationship excellence
Author:	Loeffler, Bruce.
other author:	Church, Brian T.
Published:	Hoboken, NJ :John Wiley and Sons,c2015.
Description:	1 online resource :ill.
Notes:	Includes index.
Subject:	Customer services.
Online resource:	http://onlinelibrary.wiley.com/book/10.1002/9781119153795
ISBN:	9781119153795 (electronic bk.)

The experiencethe 5 principles of Disney service and relationship excellence /
Loeffler, Bruce.

The experiencethe 5 principles of Disney service and relationship excellence /[electronic resource] :Five principles of Disney service and relationship excellenceBruce Loeffler and Brian T. Church. - 1st ed. - Hoboken, NJ :John Wiley and Sons,c2015. - 1 online resource :ill.

Includes index.

ISBN: 9781119153795 (electronic bk.)Subjects--Corporate Names:

206504
Walt Disney Company.
Subjects--Topical Terms:

200368
Customer services.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

The experiencethe 5 principles of Disney service and relationship excellence /
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020 $a 1119153794 (electronic bk.)
020 $a 9781119028673 (electronic bk.)
020 $a 1119028671 (electronic bk.)
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100 1 $a Loeffler, Bruce. $3 756203
245 1 4 $a The experience $h [electronic resource] : $b the 5 principles of Disney service and relationship excellence / $c Bruce Loeffler and Brian T. Church.
246 3 $a Five principles of Disney service and relationship excellence
250 $a 1st ed.
260 $a Hoboken, NJ : $b John Wiley and Sons, $c c2015.
300 $a 1 online resource : $b ill.
500 $a Includes index.
588 0 $a Print version record.
588 $a Description based on print version record.
610 2 0 $a Walt Disney Company. $3 206504
650 0 $a Customer services. $3 200368
650 0 $a Customer relations. $3 202164
700 1 $a Church, Brian T. $3 756204
856 4 0 $u http://onlinelibrary.wiley.com/book/10.1002/9781119153795

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1 records • Pages 1 •
1

Inventory Number

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000000131282

電子館藏

1圖書

電子書

EB HF5415.5 L825 c2015

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1 records • Pages 1 •
1

Multimedia

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http://onlinelibrary.wiley.com/book/10.1002/9781119153795

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