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Social network analysis in telecommu...

Reis Pinheiro, Carlos Andre, (1940-)

Social network analysis in telecommunications

Record Type:	Electronic resources : Monograph/item
Title/Author:	Social network analysis in telecommunicationsCarlos Andre Reis Pinheiro.
Author:	Reis Pinheiro, Carlos Andre,
Published:	Hoboken, NJ :John Wiley and Sons,c2011.
Description:	1 online resource (xx, 284 p.)
Subject:	TelecommunicationCustomer services.
Online resource:	http://onlinelibrary.wiley.com/book/10.1002/9781119200529
ISBN:	9781119200529 (electronic bk.)

Social network analysis in telecommunications
Reis Pinheiro, Carlos Andre,1940-

Social network analysis in telecommunications[electronic resource] /Carlos Andre Reis Pinheiro. - 1st ed. - Hoboken, NJ :John Wiley and Sons,c2011. - 1 online resource (xx, 284 p.) - Wiley & SAS business series. - Wiley and SAS business series..

Includes bibliographical references (p. 273-276) and index.

ISBN: 9781119200529 (electronic bk.)Subjects--Topical Terms:

757378
Telecommunication
--Customer services.

LC Class. No.: HE7631 / .R45 2011eb

Dewey Class. No.: 384.068/8

Social network analysis in telecommunications
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100 1 $a Reis Pinheiro, Carlos Andre, $d 1940- $3 755287
245 1 0 $a Social network analysis in telecommunications $h [electronic resource] / $c Carlos Andre Reis Pinheiro.
250 $a 1st ed.
260 $a Hoboken, NJ : $b John Wiley and Sons, $c c2011.
300 $a 1 online resource (xx, 284 p.)
490 1 $a Wiley & SAS business series
504 $a Includes bibliographical references (p. 273-276) and index.
588 $a Description based on print version record.
650 0 $a Telecommunication $x Customer services. $3 757378
650 0 $a Social networks. $3 207332
650 0 $a Customer relations $x Technological innovations. $3 250124
830 0 $a Wiley and SAS business series. $3 382988
856 4 0 $u http://onlinelibrary.wiley.com/book/10.1002/9781119200529